Getting Started
Guides for all new customers on setting up your loyalty program
By Success and 6 others7 authors87 articles
- Welcome to LoyaltyLion! 🦁A summary of everything you need to get started on our Free Plan
- Small Business & Classic plans overviewA quick run-through of what you can get from a Small Business & Classic plan LoyaltyLion program
- Advanced & Plus plans overview
- Express Set Up ChecklistYour next steps to Loyalty Success!
- Migrating from a different loyalty program
- How points workLearn all about how points and activities work in LoyaltyLion
- What are activity rulesChoosing the value of your points
- Activity: Join program
- Activity: Make a Purchase
- Points awarded for tax
- Activity: Refer-a-friendReferrals are proven to be a successful way to increase customer acquisition whilst keeping loyal customers engaged!
- Activity: BirthdayReward customer with points or an exclusive reward on their birthday
- Activity: Visit online shop
- Activity: Leave a review
- Activity: Social following
- Activity: Custom
- Order editing
- Activity: Purchase a productHow to award extra points for specific products
- Activity: Newsletter signup [Shopify]
- Activity: purchase from a specific collection [Shopify]
- Disabling points earned from tagged ordersStop orders with a specific tag from earning points
- Give points for previous guest purchasesLearn how to use and promote the reward historic purchase feature
- Activity: Visit a URL
- How to set up LoyaltyLion FlowsThis guide provides step-by-step instructions for setting up your LoyaltyLion Flow and configuring it to meet your specific goals.
- LoyaltyLion Flows - Klaviyo Integration SetupA step-by-step guide to setting up Klaviyo Emails in LoyaltyLion Flows
- Points Modifier [Shopify]Set up points multipliers for certain products or collections
- Activity: Receipt uploadAllow your customers to upload receipts, to bring shoppers back to your program.
- What Are Rewards
- Reward: Discount (flat and percentage)How to create flat and percentage discounts
- [Shopify Plus] Reward: Redeem Points at CheckoutStep by step guide to enable redeem points in checkout.
- Custom prefixes
- Reward: Cross-Store RewardsHow to set up Cross-Store Rewards in LoyaltyLion
- Reward: collection discount (voucher)A $ discount reward which applies only to items from a certain collection
- Reward: free shippingAvailable for Shopify, Shopify Plus and BigCommerce merchants only
- Reward: product discount voucher
- Rewards: free product (voucher)
- Reward: custom reward
- Reward: subscription discount rewards
- Reward: free product (seamless)
- [Shopify Plus]: Gift cardsLearn how to set up gift cards to drive sales and enhance customer loyalty.
- [Deprecated] Enable Shopify Plus checkout.liquid layout
- In-cart rewards
- [Shopify] Reward expirationHow to add an expiration to your rewards
- Refund unused rewardsRefunding rewards that customers have redeemed but not yet used.
- Reward redemption limitsSet limits on how many rewards a customer can redeem
- Customize the UI
- Change icons on the loyalty page
- Embed the loyalty panel on a page
- Change icons on the standard loyalty panelSee below for the very simple ways in which you can customise your loyalty panel!
- Add product images to the panel
- Add your logo in the loyalty panel
- Change the font of the panelSee our documentation below for the various ways in which you can customize the text of your loyalty panel.
- Change the wording of your loyalty programLearn how you can customize the language and text of your loyalty program
- Disabling default style and font
- LoyaltyLion Theme Editor
- Theme Editor - Custom BlockAdding and using a Custom HTML Block to your LoyaltyLion Theme Editor Page.
- Multi-languageHow to setup a multi-language program for international shoppers
- Default FAQ for your Loyalty Page
- Building tiers & how they work
- Tier FAQ'sAnswers to all our most asked queries about tiers.
- [Shopify] Tier BenefitsMake tiers more engaging by offering tier-specific rewards and perks, to keep customers active and motivated to move up through the tiers
- Subscriber tier
- Hidden TierManually move customers into a secret tier - e.g. for staff
- Conditional Tier
- Display Loyaltylion tier tags in Shopify
- Calendar-based tiersHow to set up calendar based tiers, and when to use them
AI Campaigns
Unlock future loyalty revenue with AI Campaigns
- ImportsFind out how to import customer points, birthdays and tiers
- Testing your program before launch
- Soft-Launching LoyaltyLionSoft-Launching your program is one option for you to launch the program while you work on additional custom areas which are causing delays.
- Launching your Loyalty ProgramCongrats! You're ready to launch your loyalty program!