Getting Started
Guides for all new customers on setting up your loyalty program
By Harriet and 7 others8 authors86 articles
Welcome to LoyaltyLion! 🦁A summary of everything you need to get started on our Free Plan
Small Business & Classic plans overviewA quick run-through of what you can get from a Small Business & Classic plan LoyaltyLion program
Advanced & Plus plans overview
Express Set Up ChecklistYour next steps to Loyalty Success!
Migrating from a different loyalty program
How points workLearn all about how points and activities work in LoyaltyLion
What are activity rulesChoosing the value of your points
Activity: create an account
Activity: Make a Purchase
Points awarded for tax
Activity: refer-a-friendReferrals are proven to be a successful way to increase customer acquisition whilst keeping loyal customers engaged!
Activity: birthdayReward customer with points or an exclusive reward on their birthday
Activity: visit website
Activity: leave a review
Activity: social following
Activity: custom
Order editing
Activity: Purchase A Specific ProductHow to award extra points for specific products
[Shopify] Activity: sign up to the newsletter
[Shopify] Activity: purchase from a specific collection
Disabling points earned from tagged ordersStop orders with a specific tag from earning points
Give points for previous guest purchasesLearn how to use and promote the reward historic purchase feature
Activity: visit
How to set up LoyaltyLion FlowsThis guide provides step-by-step instructions for setting up your LoyaltyLion Flow and configuring it to meet your specific goals.
LoyaltyLion Flows - Klaviyo Integration SetupA step-by-step guide to setting up Klaviyo Emails in LoyaltyLion Flows
[Shopify] Points ModifierSet up points multipliers for certain products or collections
What Are Rewards
Reward: discount (flat and percentage)How to create flat and percentage discounts
[Shopify Plus] Reward: Redeem Points at CheckoutStep by step guide to enable redeem points in checkout.
Custom prefixes
Reward: Cross-Store RewardsHow to set up Cross-Store Rewards in LoyaltyLion
Reward: collection discount (voucher)A $ discount reward which applies only to items from a certain collection
Reward: free shippingAvailable for Shopify, Shopify Plus and BigCommerce merchants only
Reward: product discount voucher
Rewards: free product (voucher)
Reward: custom reward
Reward: subscription rewards
Reward: free product (seamless)
[Shopify Plus]: Gift cardsLearn how to set up gift cards to drive sales and enhance customer loyalty.
Enable Shopify Plus checkout.liquid layout
In-cart rewards
[Shopify] Reward expirationHow to add an expiration to your rewards
Refund Unused RewardsRefunding rewards that customers have redeemed but not yet used.
Reward redemption limitsSet limits on how many rewards a customer can redeem
Customize the UI
Change icons on the loyalty page
Embed the loyalty panel on a page
Change icons on the standard loyalty panelSee below for the very simple ways in which you can customise your loyalty panel!
Add product images to the panel
Add your logo in the loyalty panel
Change the font of the panelSee our documentation below for the various ways in which you can customise the text of your loyalty panel.
Change the wording of your loyalty programSee below for more information on how you can customise the language and text of your loyalty program
Disabling default style and font
LoyaltyLion Theme Editor
Theme Editor - Custom BlockAdding and using a Custom HTML Block to your LoyaltyLion Theme Editor Page.
Multi-languageHow to setup a multi-language program for international shoppers
Default FAQ for your Loyalty Page
Building tiers & how they work
Tier FAQ'sAnswers to all our most asked queries about tiers.
[Shopify] Tier BenefitsMake tiers more engaging by offering tier-specific rewards and perks, to keep customers active and motivated to move up through the tiers
Subscriber tier
Hidden Tier
Conditional Tier
Display Loyaltylion tier tags in Shopify
Calendar-based tiersHow to set up calendar based tiers, and when to use them
AI Campaigns
Unlock future loyalty revenue with AI Campaigns
AI CampaignsUnlock future loyalty revenue with AI Campaigns
AI Campaign: Points multiplier eventHow to run a points multiplier event
AI Campaign: Reward discountingHow to run a reward discounting campaign
AI Campaign: Birthday bundleHow to run a birthday bundle campaign
ImportsFind out how to import customer points, birthdays and tiers
Testing your program before launch
Soft-Launching LoyaltyLionSoft-Launching your program is one option for you to launch the program while you work on additional custom areas which are causing delays.
Launching your Loyalty ProgramCongrats! You're ready to launch your loyalty program!