Gift cards can be purchased by customers through your online store using money.

When the customers purchase gift cards, we only give points for the initial purchase of the gift card. We don’t give points for orders paid with a gift card.

For example, let's say a customer has an order of $110. The customer pays $100 for the order with a gift card and only the last $10 with their own money. In this case, they will only receive 10 points if the "Make a purchase" rule is 1 point per $1 spent.

If you're a Shopify or Shopify Plus store you can set up Gift Cards as a reward in LoyaltyLion. These function the exact same way as a regular Shopify Gift card, but they can be purchased by customers using points on your loyalty page.

Gift card rewards can be stacked at Shopify checkout with regular discount codes.

Shopify provides support for gift card expiry. It also supports merchants setting a default for the behaviour of the cards via the Shopify site admin:

If you’ve set a default expiration for gift cards in Shopify, all gift cards on your store will have an expiration date. We show the gift card reward's expiration date on the loyalty page when the customer views their claimed gift card:

Unfortunately, we do not get any information about Gift Cards we did not trigger ourselves.

Yes, as gift cards are not subject to the same restrictions (learn more about voucher combinations)! Use gift-card rewards from LoyaltyLion (or from the other offer provider), this will allow your customers to use rewards from both providers.

In this case, we don't refund points for the gift card used. Instead, the gift card funds can be used again with another order.