Hello, and welcome to LoyaltyLion! In this article, you have an overview of the features included in our Small Business & Classic plans, to show you how you can build out your loyalty program and what you can expect to work with when you join the pride.
What can you do with the program?
The Dashboard - helps you review relevant statistics relating to your program
The Analytics tab - helps you review your referral and order analytics
The Insights tab - here you can access shopper-focused data to continue developing your program
The Customers tab - you can see your shoppers and how they have interacted with your Loyalty Program
The Emails tab - you can create and configure emails to customers, including:
A Welcome to the loyalty program email
Reward available reminder email
Monthly reward reminder email
You can easily edit the content, design, and send settings of your emails within LoyaltyLion
These emails help re-engage risky customers, convert guest customers, and more!
Our points expiry email and the points expiry setting are available via a LoyaltyLion plan upgrade to our Classic Plans and above - if you are interested, please ask your loyalty advisor or onboarding manager for more details.
The Program Tab
In the Program tab, you can build the rules and the rewards for your program.
Rules:
A great place to start is to set up your program’s rules. Rules are actions that your shoppers can complete which they are then awarded points. For a full list of rules, please go HERE
Rewards:
When it comes to rewards that your customers are able to redeem via their points, you are able to set up. For a full list of rewards, please go HERE
The Display Tab
In the Display tab, you can manage the way your Loyalty Widget and Notifications look on the front-end.
Loyalty Widget:
The Loyalty Widget is the main display of your Loyalty Program. You are able to customise the widget in a few ways, including keeping, editing, or completely changing LoyaltyLion’s FAQ template, so your customers know what to expect when engaging with your program.
Notifications:
These help draw new, guest, and existing customers to your Loyalty Program every time they visit your site and shop with you.
There are Enhanced Notifications available via upgrades to a LoyaltyLion Plus plan - if you are interested, please ask your loyalty advisor or onboarding manager for more details on the pricing.
Separately, access to an integrated loyalty page along with LoyaltyLion’s software development kit, which allows enhanced customisation, can be made available via a separate purchase or upgrade to the Advanced or Plus LoyaltyLion plan - if you are interested, please ask your loyalty advisor or onboarding manager for more details on the pricing.
Integrations:
You can benefit from specific integrations through LoyaltyLion
Merchants on our small business plans can Connect a single Shopify POS location
Merchants on our classic plans are able to do this, as well as integrate with review apps such as Okendo, Yotpo, Judge.me, and more.
Access to additional integrations is available either via a separate cost or a LoyaltyLion plan upgrade - if you are interested in the other integrations available, you can view these via our help centre, and you can ask your loyalty advisor or onboarding manager for more details.