This feature is only available for merchants on Classic plans and above and that have Shopify Plus. To read more about our plans and features, please see our pricing page.
Redeem at Checkout Rewards
To enable the "Redeem at Checkout" reward, you will need to enable Shopify Checkout Extensibility.
🧠 To learn more about upgrading to Shopify's Checkout Extensibility. Please read more Shopify's Checkout Extensibility Guide 🧠
Shopify plans to fully sunset their checkout.liquid feature, which some customers use to customise their checkout experiences, by August 2025. This will be replaced with the introduction of Checkout Extensibility, which will allow you to replace your checkout.liquid customisations, with new and upcoming features.
For more information on this, we suggest contacting your Shopify Account Manager. And you can read more about checkout.liquid here.
❗ Note: ❗If you currently use checkout.liquid - there will be no immediate change to the functionality of your program. If you have any further questions, please feel free to contact your account manager or customer service manager.
Who Can upgrade to Checkout Extensibility?
Currently, Checkout Extensibility is available for Shopify Plus merchants only.
Why upgrade to Checkout Extensibility?
Checkout Extensibility offers lots of new features such as improvement to the customer checkout experience, both in terms of overall experience and accessibility. As this feature continues to develop, more enhancements will be available, such as customisations, editors, pixels and branding.
How to enable Redeem points in checkout reward:
Navigate to your Rewards page
Click Create new reward
Select Redeem Points at Checkout reward
Add the Points cost per $1 (or whatever currency your store is using). If you have been through the Onboarding process, please refer to the Points Calculator.
Choose your Redemption Type from the following:
Free-form entry:
Customers can type in any discount value within the configured minimum and maximum.
Settings:
Checkout:
Fixed amounts within a range:
Customers can select from a list of fixed amounts between the minimum and maximum. You can define the increment value, and the reward will display all of the options between the minimum and maximum values.
You are able to hide discounts that are unavailable, such as discounts customers do not have enough points for
Settings:
Checkout:
Set specific discount amounts:Specify a list of specific discount amounts that customers can choose from
Settings:
Checkout:
If you would like the Redeem at Checkout to trigger the Reward Available event, enable the setting.
This is only available when using the Fixed Amounts and Specific Discounts options.
Add a redemption limit, if necessary
Apply a custom prefix to all generated codes. The default will be 'LL-'
If you would like Redeem at Checkout codes to apply to subscription products, click the option
If you want to restrict the Redeem at Checkout reward to specific collections, select the option and specify the collection.
You can apply a minimum spend before a discount can be used, so what the cart amount must be before the feature can be access.
You can also set a limit that the cart must be above, after the discounts have been applied, which will stop customers from reducing their cart to 0, for example.
Note: Please ensure the correct Sales Channels are selected in the Visibility section of the reward settings, otherwise the reward will not show on the front-end for you.
Setting up the reward on the Shopify admin side:
Once this is complete, you will need to visit your Shopify admin panel to enable this reward. Follow the steps below, to add the redemption in checkout reward to your checkout page:
In settings, click 'Checkout' and then 'Customize'
Once in the custom checkout page, click 'Add app' in the bottom right:
Select checkout-redemption component
Then drag and drop the component to most areas of your checkout
When clicking on the app, you can also specify the behaviour within the checkout and include it within the Shop Pay checkout experience
Once you're happy, hit 'Save' in the top right:
💡 TOP TIP: We suggest you place the app block at the top of the Information or Payments pages, so the reward is immediately visible on mobile. 💡
To remove the reward, you have to select it, then click Remove app from checkout in the bottom right:
Note: points are refunded and returned to customers after 90 mins, if they abandon their cart.