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Reward: Redeem Points at Checkout
Reward: Redeem Points at Checkout

Step by step guide to enable redeem points in checkout.

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Written by Freddie Wynne
Updated this week

This feature is only available for merchants on Classic plans and above and that have Shopify Plus. To read more about our plans and features, please see our pricing page.

Redeem at Checkout Rewards

To enable the "Redeem at Checkout" reward, you will need to enable Shopify Checkout Extensibility.

🧠 To learn more about upgrading to Shopify's Checkout Extensibility. Please read more Shopify's Checkout Extensibility Guide 🧠

Shopify plans to fully sunset their checkout.liquid feature, which some customers use to customise their checkout experiences, by August 2025. This will be replaced with the introduction of Checkout Extensibility, which will allow you to replace your checkout.liquid customisations, with new and upcoming features.

For more information on this, we suggest contacting your Shopify Account Manager. And you can read more about checkout.liquid here.

❗ Note: ❗If you currently use checkout.liquid - there will be no immediate change to the functionality of your program. If you have any further questions, please feel free to contact your account manager or customer service manager.

  • Who Can upgrade to Checkout Extensibility?

Currently, Checkout Extensibility is available for Shopify Plus merchants only.

Why upgrade to Checkout Extensibility?

Checkout Extensibility offers lots of new features such as improvement to the customer checkout experience, both in terms of overall experience and accessibility. As this feature continues to develop, more enhancements will be available, such as customisations, editors, pixels and branding.

How to enable Redeem points in checkout reward:

  1. First, Navigate to Create New Reward in the Reward section.

  2. Next, Select Redeem Points at Checkout reward

    3. Next, it's time to define the details of the reward, with more information on each section of the reward, below.

  • Cost per currency unit - this is the number of points a customer must spend per unit of currency

  • Minimum discount amount - this is the minimum amount a customer can redeem at checkout.

  • Maximum discount amount - this is the maximum amount a customer can redeem at checkout.

  • Subscription purchases - this allows you to enable customers to redeem points on subscription purchases or not.

You can also choose to restrict a single collection from reward

  • Click 'Create'

  • Once you've enabled your Redeem at Checkout reward, it will show on your View Rewards page:

Setting up the reward on the Shopify admin side:

Once this is complete, you will need to visit your Shopify admin panel to enable this reward. Follow the steps below, to add the redemption in checkout reward to your checkout page:

  1. In settings, click 'Checkout' and then 'Customize'

  2. Once in the custom checkout page, click 'Add app' in the bottom right:

  3. Select checkout-redemption component

  4. Then drag and drop the component to most areas of your checkout

  5. When clicking on the app, you can also specify the behaviour within the checkout and include it within the Shop Pay checkout experience

  6. Once you're happy, hit 'Save' in the top right:

πŸ’‘ TOP TIP: We suggest you place the app block at the top of the Information or Payments pages, so the reward is immediately visible on mobile. πŸ’‘

To remove the reward, you have to select it, then click Remove app from checkout in the bottom right:

Note: points are refunded and returned to customers after 90 mins, if they abandon their cart.

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