To see which plans include social media follow please see our pricing page. If social media follow isn’t already visible in your Create new rule section, you can add it through Enhance LoyaltyLion tab.
In this article:
How does it work?
You can offer your customers points when they follow you on Facebook, Instagram, and Twitter. These activity rules are a good way to increase your store's social awareness as well as offering your customers additional ways to engage with your loyalty program.
Success tip: We would advise keeping the number of points you offer for the social following rules to a low number - for example 20 points for each rule (based on your setup being 5 pts/$1 spent).
Our social activity rule will be completed within a few seconds of a customer opening the facebook window after clicking the activity button. Attribution is set for click-though as social media providers do not pass back information about users activity.
A customer will only be given points for social activities once
Follow us on Facebook
Setting up the rule:
URL to like: You will need to enter your Facebook page URL (or any other Facebook page - ie. your blog's Facebook page).
Title: by default, the activity title is "Like us on Facebook" - but you can edit that to any title you like
Notification: this is set to "#{{points}} for liking our page on Facebook" - you can change this too!
Follow us on Instagram
Setting up the rule:
Instagram handle to follow: You will need to enter your Instagram handle here Note: you do not need to add "@" before the handle
Title: by default, the activity title is "Follow us on Instagram" - but you can edit that to any title you like
Notification: this is set to "{{points}} for following us on Instagram" - you can change this too!
Description: You may add a description to be displayed to customers next to the "follow" button
Follow us on Twitter
Setting up the rule:
Twitter handle to follow: You will need to enter your Twitter handle here
Note: you do not need to add "@" before the handleTitle: by default, the activity title is "Follow us on Twitter" - but you can edit that to any title you like
Notification: this is set to "{{points}} for following us on Instagram" - you can change this too!
Description: You may add a description to be displayed to customers next to the "follow" button