To see which plans include this feature please see our pricing page. If you would like to have access to the loyalty pop-up, please contact

In this article: 

Loyalty popup and widget 

The new popup gives you a seamless customisation experience and makes your pop-up look on-brand in a blink of an eye.

This also helps us move away from advanced customisation that was based only on CSS Editor and introduce a more merchant-friendly version!

Let us know your thoughts by clicking here

Where to access design options?

Note: options presented below will be available to you once you finish the setup
and launch the program.
You can find our express setup checklist by clicking the button

In order to customise your loyalty panel and widget follow the instructions below:

1. Login to your LoyaltyLion account

2. Click on the tab Manage

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3. On the left find Customise and select Program design

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4. You'll see all design options available to you 

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Customisation options

Theme colours

Select two colours that will work best with your site's design and decide on the color of the elements.

Choose which colour, Primary or Secondary will be used for specific elements of your popup.

Change the welcome message 

Click on the Home, to amend the Welcome message and make it look more on brand

Change the sign up message

Click on Sign up/Login to change the text your guest shoppers will see

Change the FAQ section

Click on the Content section right next to Design to amend or translate the FAQ section of your widget


  1. Select background color of the widget button

  2. Decide on the color of the text

  3. Set the position on your site

 It's that easy! 🎉🎊🥳

Let us know your thoughts and what customisation options you'd like us to add
by clicking on the button below

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