Build your program
Decide how your customers earn points, what they can redeem, and how tiers reward your best customers.
By Jason1 author47 articles
Points & activity rules
Every activity you can award points for, from purchases and reviews to birthdays and referrals, plus how points expire.
- What are activity rulesChoosing the value of your points
- How points workLearn all about how points and activities work in LoyaltyLion
- Activity: Join program
- Activity: Make a Purchase
- Bonus points on products and collectionsHow to award extra points when customers buy a specific product or from a specific collection
- Activity: BirthdayReward customer with points or an exclusive reward on their birthday
- Activity: Leave a review
- Activity: Visit online shop
- Activity: Social following
- Activity: Custom
- Activity: Newsletter signup [Shopify]
- Activity: Visit a URL
- Activity: Receipt uploadAllow your customers to upload receipts, to bring shoppers back to your program.
- Disabling points earned from tagged ordersStop orders with a specific tag from earning points
- Give points for previous guest purchasesLearn how to use and promote the reward historic purchase feature
- Points Modifier [Shopify]Set up points multipliers for certain products or collections
- Points awarded for tax
- Order editing
- Points ExpirationPoints expiry helps to encourage customers to stay active, while reducing the number of unused points in the program
- Activity: Refer-a-friendReferrals are proven to be a successful way to increase customer acquisition whilst keeping loyal customers engaged!
Rewards
The reward types your customers can redeem points for, with redemption limits, expiration, and discount combinations.
- Reward: Custom voucherReward your customers with discount codes you generate yourself and upload to LoyaltyLion
- What Are Rewards
- Reward: Discount (flat and percentage)How to create flat and percentage discounts
- Reward: free shippingAvailable for Shopify, Shopify Plus and BigCommerce merchants only
- Voucher rewardsFree product, product discount and collection discount rewards, and the settings they share
- Reward: free product (seamless)
- Reward: custom reward
- Reward: subscription discount rewards
- In-cart rewards
- [Shopify Plus]: Gift cardsLearn how to set up gift cards to drive sales and enhance customer loyalty.
- Reward: Cross-Store RewardsHow to set up Cross-Store Rewards in LoyaltyLion
- [Shopify Plus] Reward: Redeem Points at CheckoutStep by step guide to enable redeem points in checkout.
- Refund unused rewardsRefunding rewards that customers have redeemed but not yet used.
- Reward redemption limitsSet limits on how many rewards a customer can redeem
- Migrating your Seamless Free Product Rewards to Shopify Functions
- [Shopify] Reward expirationHow to add an expiration to your rewards
- Custom prefixes
- Reward and Discount CombinationsGive your customers even more value by double-ing up their rewards!
Tiers
Group your customers into tiers by spend, orders, or your own conditions, and give each tier its own benefits.
- Building tiers & how they work
- Calendar-based tiersHow to set up calendar based tiers, and when to use them
- Order-based tiers
- Conditional Tier
- Subscriber tier
- Hidden TierManually move customers into a secret tier - e.g. for staff
- Tier FAQ'sAnswers to all our most asked queries about tiers.
- [Shopify] Tier BenefitsMake tiers more engaging by offering tier-specific rewards and perks, to keep customers active and motivated to move up through the tiers
- Display Loyaltylion tier tags in Shopify