Program Usage & Performance
Understanding the data and how to drive more value from the platform
Loyalty DashboardMore information about our Loyalty dashboard and program metrics with definitions
Navigating LoyaltyLionIntroduction to LoyaltyLion's platform and each of its navigation tabs
Customer Value Snapshot
Understanding the Dashboard ChartsOur charts are faster, easier to use, and give you so much more data!
Customer likelihood to repeat purchase data
Use your dashboard to improve your loyalty program
How currencies work in LoyaltyLion
InsightsThis document is designed to help you maximize the potential of your Insights feature and drive customer loyalty with targeted strategies.
Site performance
Points ExpirationPoints expiry helps to encourage customers to stay active, while reducing the number of unused points in the program
Reward and Discount CombinationsGive your customers even more value by double-ing up their rewards!
Simple componentsBoost on-site engagement with Simple components
Manually email LoyaltyLion members
Links are disabled in test emails
Easy redemptionsAllow customers to redeem rewards as they purchase on Shopify
Exporting Your DataHow to export your LoyaltyLion data
Remote Access on Magento
Installing the LoyaltyLion Extension on Magento
EE Cache Debugging on MagentoMagento (v1) Enterprise Edition supports caching that can sometimes cause problems with LoyaltyLion
Tracking custom activities on Magento
Importing Loyaltylion vouchers to your custom store
Importing voucher codes on Magento
Points Accounting ReportMonitor the movement of your loyalty program’s points — including points earned, redeemed, reversed, and expired — with a daily breakdown.
How do customers use the programAs a customer how do I use my loyalty program
Earning PointsAs a customer how can I earn points?
Referring a friendAs a customer how do I refer a friend
Customer account historyWhat does the account section display in my loyalty panel?
How to claim and redeem rewards
Customer Tier Progress
Promotion: Seasonal Free ProductEncourage your customers to redeem their points by running a seasonal free product promotion.
Promotion: Double (2x) points week
Promotion: Bonus Referral WeeksMake your referral rule more appealing to your customers by running bonus referral weeks.
Promotion: Bonus Points on a Product/CollectionIncrease the amount of sales on specific items/collections by awarding your customers bonus points.
Re-platforming processThe steps you should take when you change your ecommerce platforms
Making changes to your Shopify theme
Changing the name of your loyalty program
Add LoyaltyLion to your Shopify Order StatusHow to add LoyaltyLion to your Shopify Order Status Page
Re-platforming from M1 to M2
Setting up your Headless Shopify StoreSteps on how to setup a Headless Shopify Store
LoyaltyLion Site ManagementManage the sites connected to your account