Program Usage & Performance
Understanding the data and how to drive more value from the platform
By Freddie and 6 others7 authors50 articles
- Navigating LoyaltyLionIntroduction to LoyaltyLion's platform and each of its navigation tabs
- Customer Value Snapshot
- Understanding the Dashboard ChartsOur charts are faster, easier to use, and give you so much more data!
- Customer likelihood to repeat purchase data
- Use your dashboard to improve your loyalty program
- How currencies work in LoyaltyLion
- InsightsThis document is designed to help you maximize the potential of your Insights feature and drive customer loyalty with targeted strategies.
- Site performance
- Points ExpirationPoints expiry helps to encourage customers to stay active, while reducing the number of unused points in the program
- Reward and Discount CombinationsGive your customers even more value by double-ing up their rewards!
- Simple componentsBoost on-site engagement with Simple components
- Manually email LoyaltyLion members
- Links are disabled in test emails
- Easy redemptionsAllow customers to redeem rewards as they purchase on Shopify
- Exporting Your DataHow to export your LoyaltyLion data
- Remote Access on Magento
- Installing the LoyaltyLion Extension on Magento
- EE Cache Debugging on MagentoMagento (v1) Enterprise Edition supports caching that can sometimes cause problems with LoyaltyLion
- Tracking custom activities on Magento
- Importing Loyaltylion vouchers to your custom store
- Importing voucher codes on Magento
- Points Accounting ReportMonitor the movement of your loyalty program’s points — including points earned, redeemed, reversed, and expired — with a daily breakdown.
- Using a custom domain for your loyalty program
- Loyalty PassAllow customers to download your loyalty program directly into their Apple or Google wallets
- How do customers use the programAs a customer how do I use my loyalty program
- Earning PointsAs a customer how can I earn points?
- Referring a friendAs a customer how do I refer a friend
- Customer account historyWhat does the account section display in my loyalty panel?
- How to claim and redeem rewards
- Customer Tier Progress
- Promotion: Seasonal Free ProductEncourage your customers to redeem their points by running a seasonal free product promotion.
- Promotion: Double (2x) points week
- Promotion: Bonus Referral WeeksMake your referral rule more appealing to your customers by running bonus referral weeks.
- Promotion: Bonus Points on a Product/CollectionIncrease the amount of sales on specific items/collections by awarding your customers bonus points.
- Re-platforming processThe steps you should take when you change your ecommerce platforms
- Making changes to your Shopify theme
- Changing the name of your loyalty program
- Add LoyaltyLion to your Shopify Order StatusHow to add LoyaltyLion to your Shopify Order Status Page
- Re-platforming from M1 to M2
- Setting up your Headless Shopify StoreSteps on how to setup a Headless Shopify Store
- LoyaltyLion Site ManagementManage the sites connected to your account
- Opt-in program enrollmentChange your program to require explicit opt-in for your customers to join your loyalty program