LoyaltyLion Help Center

Program Usage & Performance

Understanding the data and how to drive more value from the platform

Loyalty Dashboard

Understanding the data

Navigating LoyaltyLion

Customer Value Snapshot

Understanding the Dashboard Charts

Customer likelihood to repeat purchase data

Use your dashboard to improve your loyalty program

How currencies work in LoyaltyLion

Managing your members

Managing customers

Customer sign up page

Refunds and returns on purchased products

Changing birthdays

Customer accounts

Getting the most from your program

Site performance

Points Expiration

Reward and Discount Combinations

Simple components

Manually email LoyaltyLion members

Links are disabled in test emails

Easy redemptions

Exporting Your Data

Remote Access on Magento

Installing the LoyaltyLion Extension on Magento

EE Cache Debugging on Magento

Tracking custom activities on Magento

Importing Loyaltylion vouchers to your custom store

Importing voucher codes on Magento

Customer overview

How do customers use the program

Referring a friend

Earning birthday points

Customer account history

How to claim and redeem rewards

Customer Tier Progress

Running program promotions

Promotion: Seasonal Free Product

Promotion: Double (2x) points week

Promotion: Bonus Referral Weeks

Promotion: Bonus Points on a Product/Collection

Making changes to your program

Re-platforming process

Making changes to your Shopify theme

Changing the name of your loyalty program

Add LoyaltyLion to your Shopify Order Status

Re-platforming from M1 to M2

Setting up your Headless Shopify Store

Add new site under existing account