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Links are disabled in test emails

Why links in a test email lead here, and what your customers see when they click a link in a live email.

Written by Jason Leader

Why am I seeing this?

You reached this page from a link in a test LoyaltyLion email. A test email is not sent to a real customer, so its links, including the unsubscribe link and any claim button, all point here instead of to your store.

In a live email, each link goes to the right place on your store.

You send a test from the email’s Edit page, with Send test email. You can send to up to 3 addresses at a time and up to 10 tests an hour. On a trial, or without LoyaltyLion emails on your plan, tests go only to the email address you signed up with.

What do my customers see when they click a claim button in an email?

Your store opens and shows the reward, and the customer confirms before we redeem it. The confirmation looks like this:

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