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Order Summary

Dave Clark avatar
Written by Dave Clark
Updated over 2 years ago

The Order Summary will show on all Orders with a Make a Purchase rule enabled

Breaking down your Order Summary:

The left hand side shows
* the amount of points the customer received for the order
* the customer's tier at the time the order was placed
* which modifiers were in effect
* whether or not tax is included in the line item price
* whether or not points are awarded for gift card payments or tax

The right hand side shows a list of line items that were part of the order along with their quantities and costs. The "points adjustments" section shows how points were awarded for the item.

In this example, we can see that the antique drawers cost £250. The customer is in the S tier so they earn 2 points per £1. Under points adjustments we can see that the item at it's base would be worth 500 points. It has a 0.5x modifier, so it would then be worth 250 points, and subtract the points for tax which would be 41.67. The final points total for that item is 208.33.

Customers cannot earn fractional points, so that is rounded off to 208 for the final value.

Where to find the order summary?

On the customer page, there is a summary available for purchase rules to show why points were given for a certain order.

By clicking either the points awarded in the history table, or the order number in the order table for any order created you will see a summary

How to make adjustments to points awarded for an order?

You can make adjustments to your Make A Purchase Rule

You can use the Point Modifier Feature

Change if you award Points for Tax


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