Advice and answers from the LoyaltyLion Team

Search results for:points

Points Modifier

The Points Modifier feature is available for all Shopify and Shopify Plus customers on Plus Plans… If it was set to 0.5x, they would instead earn half the usual amount of points… for it with a value of 0 points per unit of currency

Points Expiration

If a customer still has pending points when their points are expired, those points will remain pending… Points expiration… How to enable points expiration

Earning Points

As a customer how can I earn points?… Customers are able to earn points within the 'earn points' section of thier loyalty panel… Some activity rules will need to be complete within the loyalty panel in order to earn points for activities

How points work

Learn all about how points and activities work in LoyaltyLion… So points total = approved + pending points. Points lifetime: the customer's lifetime points… Points total: the number of points that are both approved and pending

Earning birthday points

As a customer how do I get points on my birthday?… Customers will only be given points for their birthday once a year… They will not be given points again. This is to stop customers from abusing the program

Reward: redeem points at checkout

Step by step guide to enable redeem points in checkout… How to enable Redeem points in checkout reward:… Navigate to create a new reward Select Redeem points at checkout: Define the details of

Points slider checkout redemption

If a customer adds a discount code themselves after redeeming points, we'll refund their points instead… Point slider… Find Redeem points at checkout. 5

Points awarded for tax

When an order is placed and triggers the purchase rule, customers will earn points for the amount of… If this checkbox is checked then customers will be awarded points for the amount of money they spent… If this checkbox is not checked the customers will not be awarded points for the amount of money they

What are activity rules

Choosing the value of your points… You have the option to choose how many points it costs for your customers to redeem their points for… When deciding how much each discount should cost in points, you need to keep in mind how many points

Promotion: Double (2x) points week

Q: Why aren't the double points values appearing in the points for product or points for cart on my website… points for product and points for cart, however customers will still earn the double points if they… Double points promotions allow your customers to earn double the amount of loyalty points for each £/