In this article:

## What is order editing and how does it work?

Shopify merchants can edit the line items of any order that is not yet fulfilled. This includes adding or removing a line item, increasing or reducing quantity.

**Note: Discounts are fixed and can't be added at this stage. **

Order editing is **independent of capturing payments/handling refunds**. This means, if you remove or reduce the quantity of a line item, you have to **refund anything that someone has paid already for it separately**.

## How does order editing affect LoyaltyLion?

It's now possible for an order to be paid more than its total.

**For example:** a customer orders 5 widgets for $20 each and pays $100 for all of them. Then the order is edited to remove one widget - the **total paid** for that order will still be ($20 * 5) = $100, but the **order total** will be ($20 * 4) = $80.

### Make a purchase rule

Purchase rule points are always calculated in one of two ways:

- If the customer has not paid for the order yet,
**the points are based on the order total**. Editing the order will instantly be reflected as a change in the number of (pending) points the customer have earned - If the customer have paid for the order, points are based on how much they've paid
**on net**. Editing the order**doesn't make a difference right away.**Customers will only receive or have their points removed**when the change to the order is actioned by a corresponding additional payment/refund**

**Note: Exclude collection feature should work as expected. **

### Product purchase rule, collection rule

- If a customer buys one matching product (that they've already earned points for), and their order is edited to increase the quantity - they will get more points based on the point value they earned already
- If a customer has not yet bought a matching product, but one is added to their order, they'll earn points based on whatever the rule is at the moment the new line item is added

**For example:** we have a product purchase rule giving 50 points per widget. However, on the 15th of the month, the merchant increases the value to 100 points per widget

- A customer placing an order for 1 widget on the 14th and having their quantity edited to 2 on the 16th earns 50 points initially, then another 50 once the additional quantity is added
- A customer placing an order for 1 non-widget on the 14th and having 1 widget added to their order on the 16th earns 0 points initially, then 100 once the line item is added