Using double points is a great way to re-engage your customers who might be at risk of churning or win some of your customers back!

In this article:

How to set double points?

  1. Go to Admin > Manage > View rules

  2. Click Make a purchase

  3. Set the desired amount of points. For example, if on a daily basis your customers get 5 points per $1 spent, this time set it to 10 points for every $1. 

  4. Save the changes.

5. Remember to change the points back after the required time!


Please note, that if you Reward historic purchases, each guest customer who decides to sign up to your program would receive double the points on all their previous purchases.

Promoting double points weeks

In order to inform your customers about the event you can use:

  • Your store template - adding a banner informing customers about double points at the top of the page 

  • Using your email marketing software to notify your customers 

You can find more ideas on how to promote the double points week on our Pinterest board here

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