Using double points is a great way to re-engage your customers who might be at risk of churning or win some of your customers back!

In this article:

  • How to set Double points?
  • Promoting Double points week

How to set the points?

  1. Go to Admin > Manage > View rules
  2. Click Make a purchase
  3. Set the desired amount of points. For example, if on a daily basis your customers get 5 points per $1 spent, this time set it to 10 points for every $1. 
  4. Save the changes.

5. Remember to change the points back after the required time!

 

Promoting Double points weeks

In order to inform your customers about the event you can use:

  • Your store template - adding a banner informing customers about double points at the top of the page 
  • Using your email marketing software to notify your customers 
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