Gift cards can be purchased by customers through your online store.

When the customers purchase gift cards, we only give points for the initial purchase of the gift card. We don’t give points for orders paid with a gift card.

For example, let's say a customer has an order of $110. The customer pays $100 for the order with a gift card and only the last $10 with their own money. In this case, they will only receive 10 points if the Make a purchase rule is 1 point per $1 spent.

If you're a Shopify or Shopify Plus store you can set up Gift Cards as a reward in LoyaltyLion. These function the exact same way as a regular Shopify Gift card, but they can be purchased by customers using points on your loyalty page.

Gift card rewards can be stacked at Shopify checkout with regular discount codes.

Gift card rules vary depending on the region you are in. Check local laws to see what applies, like how long a gift card needs to stay valid.

If you decide to set an expiration, we will show the date on the loyalty page when the customer views their claimed gift card:

Unfortunately, we do not get any information about Gift Cards we did not trigger ourselves.

Yes, as gift cards are not subject to the same restrictions (learn more about voucher combinations)! Use gift-card rewards from LoyaltyLion (or from the other offer provider), this will allow your customers to use rewards from both providers.

In this case, we don't refund points for the gift card used. Instead, the gift card funds can be used again with another order.