You can award additional points to your customers, when they purchase a specific product on your store.

This rule gives bonus points to the customer, in addition to the standard 'Make A Purchase' rule, when they purchase a particular item. You can use these rules to promote new items in stock or to encourage purchases on items that are not selling well.

This rule also has the option to ‘Multiply by Quantity’. This means, if the customer purchases more than one of said item, you have the option to award them bonus points for each item purchased, or just the first.

Creating The Rule

To create this rule, go to:

Manage > Rules > Rules > Create new rule
Click the 'Purchase a Specific Product' rule.

The first step is to choose which product to give bonus points to. Once chosen, you'll need the product's ID. This is found at the end of the URL when viewing a product in Shopify.

Once you enter your product ID, click on "Find Product".

If you are choosing to give extra points for a variant of the product, you can enter your variant ID.

Note: this step is optional: if not provided, it will trigger for any product variant

Next, choose how many points you would like to award to your customer for purchasing an item from this collection.

Optional Step, decide if you want to Multiply Points by Quantity. You have the option to ‘Multiply By Quantity’, meaning if the customer purchases more than one item, you can award them the bonus points for each item or only on the first one.
Choose an Approval Period for the rule.

Notes on Approval Period

Points will be approved after the number of days set in the approval period section. Typically, this is best aligned with your refund policy, eg. 14 days.

If the approval period section is left blank, it will default to 0 days. This means points will be approved immediately after purchase.

Refunds: If a product under this rule is purchased with other items not included in this rule, and only the product the rule corresponds with is refunded (making this a partial refund) then points for this rule are not voided. If the entire order is either refunded or cancelled, then the points for the rule are voided.

Next, choose a title for this rule. The title is shown on the Loyalty page, and is how the activity will appear to customers in the Loyalty section.
Now you can set a notification for the rule. This is seen by customers when they receive points for completing the rule. The {{points}} text will be replaced with the correct number of points awarded.
Lastly, you can give a description for the rule. Here you can choose the message that is seen by the customer in the loyalty section, when they click on the rule.

Important - Please note that if you make any changes to the product in Shopify, you will need to delete and recreate the reward in LoyaltyLion including the correct product variant and SKU. Otherwise, we won't be able to find the product on Shopify and the voucher won't work.