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Reward your customers for TikTok and Instagram mentions using

Written by Jason Leader
Updated over a week ago

To see which plans include Gatsby integration please see our pricing page.

In this article:

Why Gatsby?

Empower and scales your community of customers, influencers and ambassadors with automated workflows.

Gatsby is an integrated influencer and community management software for Shopify merchants. Allowing brands to automatically reward customers for publishing UGC on Instagram and TikTok.

The Gatsby/LoyaltyLion integration allows merchants to seamlessly connect their social media and loyalty programs.

Why Gatsby and LoyaltyLion?

Combining Gatsby and LoyaltyLion, you should see increased community engagement, top-of-funnel leads from social shares, and UGC to drive conversions. Not to mention, saving time from managing a community, ambassador and influencer program manually.

How to integrate LoyaltyLion with Gatsby?

Full integration video:

Instagram-specific Features:

TikTok-specific Features:

  1. Ensure that both LoyaltyLion and Gatsby are installed onto the same e-commerce account.

  2. Log into the LoyaltyLion admin.

  3. Go to Manage.

  4. On the left find Configuration and click Settings.

  5. Scroll down and find your personal Token and Secret.

  6. Log into Gatsby and go to Integrations. Enter the Token and Secret in the LoyaltyLion integration panel.

    Screen Shot 2022-06-01 at 1.31.45 PM

  7. Go back to LoyaltyLion and create two custom rules. To do this, go to "Create new rule" and chose Custom rule:

  8. You can create two different rules in LoyaltyLion to reward customers with points. They deal with Instagram and TikTok separately, and have separate identifiers for this rule.

    The identifier for Instagram mentions: ig_mention_gatsby

    The identifier for TikTok mentions is: tiktok_mention_gatsby

    We are also able to support the following identifiers for this rule:

    • order_tracked_gatsby

    • ig_verified_gatsby

    • tiktok_submitted_gatsby

    • ig_submitted_gatsby

      ​Here is an example of an Instagram mention rule:​

    Screen Shot 2022-06-01 at 12.34.46 PM

    And an example of the TikTok mention rule:

    Screen Shot 2022-06-01 at 12.34.09 PM

  9. You will be able to see the rules on the Loyalty page.

  10. You should now be able to see points being delivered in the customer profile.

    Screen Shot 2022-06-01 at 1.37.28 PM

    Here is the link to the LoyaltyLion integration manual on the Gatsby Help Centre.

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