What's changed?
You've received this document because Recharge has just upgraded your store to use Shopify's native checkout integration.
As part of this change, we've changed the range of rewards we offer as part of our Recharge integration.
Old reward types
If you are using the Recharge checkout, you have the option of two reward types:
Money off subscription
Percentage discount subscription
Both reward types are only applicable to purchases of subscriptions and ongoing subscriptions. Attempting to use one of these rewards with a one-off purchase is not supported.
New reward types
Once you have switched to the Shopify checkout, you no longer have those reward types available. In their place, you have:
Active subscription discount
An Active subscription discount is only applicable to a subscription which is already ongoing, and must be applied via the shopper's subscription management portal.
Enhanced discount options
Subscription options within the core Discount reward allowing it to apply to only one time purchases, subscription purchases, or both
Why have we changed the rewards we offer?
We made these changes to better align with our merchants' most typical usage patterns: the most frequent use-case is a reward which applies universally to one-time and recurring purchases; this is now possible as a single reward type, rather than requiring two distinct rewards.
How does this affect me and my customers?
Once your checkout platform has been changed from Recharge to Shopify, you'll automatically lose the ability to create the removed reward types.
Any old rewards already claimed by your shoppers will still be available to them, but they will not be able to view or claim new ones.
You will retain access to the history and information about the reward.
You will be able to set up the new reward types from your manage/rewards view.
What's not changed?
The behaviour for vouchers issued as part of our Referrals feature is un-changed.
Support for One-time product rewards via the recharge integration is un-changed.