Skio - Integration Manual

Integrate LoyaltyLion and Skio for a seamless loyalty-subscription experience

J
Written by Jason Leader
Updated over a week ago

The Skio integration is available for all Shopify and Shopify Plus customers on Advanced or Plus Plans



Why Skio?

Skio is the subscription provider that prioritizes the customer experience. By improving the subscriber journey, customers actually enjoy being subscribed and stick with you longer. From passwordless access to having the fastest portal in the game, Skio sets you up with the tools to create beautiful subscriber experiences.



The benefits of integrating with Skio

Reward your best customers (your subscribers!) with Loyalty Lion points that can be redeemed against future subscription orders.

Loyalty points and automated sales now work hand-in-hand to deliver an experience designed to incentivize building long-term relationships with your customers.

Sell subscriptions without ripping your hair out.



How does the Skio integration work?

The integration with Skio makes use of the subscription discounts found in LoyaltyLion. This way, you can create vouchers for initial subscriptions, active subscriptions, and also discount codes that affect multiple subscription orders.

This allows all of your customers to take advantage of your loyalty program, wherever they are in your subscription stages.


How to integrate Skio with LoyaltyLion

  1. Login to your LoyaltyLion account.

  2. Click the Manage tab.

    Image or attachment is not accessible.

  3. On the left find Rewards and click Create new reward.

    Image or attachment is not accessible.

  4. Click on Discount.

    Image or attachment is not accessible.

  5. You will now be able to set the discount to work on One-Off Purchases, Subscription Purchases, or Both. Choose Subscription or Both, depending on the strategy.

    Image or attachment is not accessible.

  6. You can also choose whether this discount will apply to only the first payment, multiple recurring payments, or all recurring payments.

    1. First Payment - This is Shopify Terminology and refers to a single subscription payment. Discount codes with this distinction can apply to any subscription order, not just the first.

      Image or attachment is not accessible.

  7. Save the Discount.

  8. Subscription codes created from this Discount Reward can then be used against subscriptions created by Skio.


How to use a LoyaltyLion discount on a subscription

1. The customers needs to visit your LoyaltyLion Rewards page and click Rewards.

Image or attachment is not accessible.

2. The customer clicks the reward they would like to receive.

Image or attachment is not accessible.

3. The customer redeems the reward.

Image or attachment is not accessible.

4. The customer copies the reward code.

Image or attachment is not accessible.

5. The customer pastes the reward code into the Apply Discount Code field in the Skio Customer Portal and hits the Apply button.

Image or attachment is not accessible.

How to use the Skio custom block with LoyaltyLion Embeddable Components?

You can find the Skio custom block in your Skio account, in Customer Portal, Portal settings.

Here are some of the key LoyaltyLion embeddable components that are compatible with SKIO custom embedded block:

When adding the loyalty snippet you need to add a custom line of code in the Skio block.

For example, if I wanted to add the Reward list component I would add the following:

<div data-lion-rewards-list></div>

<script>
loyaltylion.ui.refresh()
</script>

Which looks like this in the Customer Portal:

Once that has been saved, your customer will see the component on their subscriptions page and can claim rewards without navigating away.

You can also add CSS to the block for further customisation and personalisation.

🗣️ For Skio custom blocks to render LoyaltyLion components, your shoppers need to be logged into their account.

Did this answer your question?