Voyage SMS - Integration manual

Find out more on the benefits of integrating with this SMS provider

Success team avatar
Written by Success team
Updated over a week ago

Our integration with Voyage SMS is available to Shopify, Magento, and BigCommerce merchants on our Classic and above plans. See our pricing page for more information.

In this article:

Why Voyage SMS?

Voyage is an SMS Platform that partners with leading brands to engage, convert, and delight customers through 1:1 personalized messaging at scale. With Voyage, brands build long-term, valuable customer relationships via frictionless buying

experiences, seamless two-way conversations, and custom, timely, creative

messaging and automations.

Growing, customer-obsessed organizations can leverage the Voyage platform to quickly and intelligently scale their SMS subscriber base, drive revenue, and cultivate deeper customer loyalty. Voyage believes in creating delightful experiences for brands and customers.

Voyage SMS is currently available in the United States only.

Benefits of integrating with Voyage SMS

The Voyage and LoyaltyLion integration enables merchants to segment their

customers and send targeted text messages based on a customer’s loyalty

status. You can benefit from sending personalized text messages to encourage

your customers to complete rules, upgrade tiers, and use rewards points via SMS channels.

Businesses integrated with Voyage have seen it become a key driver of marketing and growth strategies. The powerful and user-friendly segmentation tools target customers to maximize engagement and conversion rate.

Clients using Voyage SMS have seen a 40x average return on ad spend, 30% increase in clickthrough rate, and 2-5x relative list growth.

Visit the Voyage SMS website for more information.

How to integrate Voyage SMS with LoyaltyLion

To integrate Voyage SMS with LoyaltyLion, you will first need to have an active account with Voyage on your Shopify store and an active account in LoyaltyLion. You'll also need your LoyaltyLion Token and Secret keys.

Finding your LoyaltyLion keys

  1. Log in to LoyaltyLion

  2. Navigate to "Manage"

  3. Find "Configuration" and select "Settings":

  4. Scroll down to find your personal Token and secret:

    Integrating LoyaltyLion through the Voyage SMS admin

  5. Log in to the Voyage SMS platform

  6. Go to Integrations, then scroll down to LoyaltyLion and select "Activate":

  7. In the "Client Id" field, paste your LoyaltyLion Token. In the "Client secret" field, paste your LoyaltyLion Secret.

  8. Click "Next":

  9. You should see the following once you're successfully integrated:

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