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Tapcart - Integration Manual

Show points, tiers and rewards in your Tapcart mobile app, and reward customers for installing it

Written by Jason Leader

The Tapcart integration is available on LoyaltyLion’s Classic plan and above, and on Tapcart’s Core, Ultimate and Enterprise plans. To compare our plans, see our pricing page, and for Tapcart’s, see Tapcart pricing.


In this article:


Overview

Tapcart builds mobile apps for Shopify stores. Connect it to LoyaltyLion and your customers can see their points and tier, and claim rewards, inside your app.


How the Tapcart integration can help you

  • Customers see their points balance and tier status in your app

  • Customers claim rewards without leaving your app

  • Reward app-only actions, such as installing the app or turning on push notifications

  • Design your loyalty area in Tapcart’s App Studio to match your app


How to connect Tapcart

You need an active account on both platforms.

  1. In LoyaltyLion, go to Settings, then API keys, and click Create API key.

  2. Tick the all scope, then click Create.

  3. Copy the token and store it safely. You cannot view it again once you close the box.

  4. Note your site ID. It is the number after /sites/ in your LoyaltyLion URL.

  5. In Tapcart, go to Integrations, find LoyaltyLion Rewards, and click Connect.

  6. Enter your API key and site ID, then click Save & Enable.


Building the loyalty experience in Tapcart

Once LoyaltyLion is connected, you build what your customers see in Tapcart’s App Studio. Tapcart covers this in their LoyaltyLion integration guide.


Supported rules & rewards

Rules

Customers can earn points in the app for:

  • Placing an order

  • Creating an account

  • A birthday or anniversary

  • Downloading the app

  • Turning on push notifications

The last two are Custom action rules you create in LoyaltyLion, with these settings:

  • Download the app: identifier download_the_app, approval method Immediate

  • Turn on push notifications: identifier enable_push_notifications, approval method Immediate

In the Ways to Earn block in Tapcart you can reorder or hide these. If a new rule does not appear in Tapcart, use the Reset button in the loyalty settings to pull in the update, then reapply your ordering and visibility.

Rewards

Customers can claim these rewards in the app:

  • Discount

  • Free shipping

  • Collection percentage discount and Collection fixed discount

  • Product discount (voucher)

  • Gift card

  • Free product

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