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Tapcart - Integration Manual

Dave Clark avatar
Written by Dave Clark
Updated in the last hour

Please note that this integration is available for the Tapcart Core, Ultimate, and Tapcart Enterprise plans. See here for Tapcart pricing.

Why Tapcart and LoyaltyLion?

By combining LoyaltyLion with Tapcart, you turn your mobile app into a powerful loyalty engine. Shoppers can now:

  • See their points balance and tier status

  • Redeem rewards directly in-app

  • Earn points for app-specific actions (like opting in to push notifications or installing the app)

This transforms your app from a sales channel into a strategic tool for engagement, retention, and lifetime value growth.

Benefits of Integrating with Tapcart

  1. Seamless In-App Loyalty Experience
    Customers can view points, redeem rewards, and track tier progress all within your mobile app, driving higher engagement.

  2. Boost Customer Retention & Lifetime Value
    Reward app-specific actions like installs or push notifications to encourage repeat visits and purchases.

  3. Fully Customizable Loyalty Hub
    Design a branded, mobile-first loyalty center using Tapcart’s App Studio—tailored to your program and customer journey.

How to Integrate LoyaltyLion with Tapcart?

To enable the integration, you’ll need active accounts on both platforms. Then:

  1. In LoyaltyLion, go to Manage > API keys

  2. Create a new API key with all permissions enabled

    • Copy and store the API token securely (you won’t be able to view it again)

    • Also note your site_id (it appears in your LoyaltyLion URL, e.g. it's the number after /sites/)

  3. In Tapcart, go to the Integrations section and find “LoyaltyLion Rewards”

  4. Click Connect

  5. In the Tapcart dashboard, enter your LoyaltyLion API Key and site_id in the corresponding fields

  6. Click Save & Enable

Setting up the loyalty experience with Tapcart?

Once LoyaltyLion is connected in Tapcart, you’ll build the customer-facing experience using Tapcart’s App Studio.
You can read about this in further detail here!

Supported rules & rewards

Rules (ways to earn points):

Customers can earn points for various actions, including:

  • Placing orders

  • Creating an account

  • Celebrations (birthday, anniversary)

  • Downloading the app

  • Enabling push notifications

  • And any other custom actions you configure

In the Ways to Earn block, you can reorder or hide earning options. If you add new earning actions and they don't automatically appear in Tapcart, use the “Reset” button in the loyalty settings to pull in fresh updates, then reapply custom ordering or visibility as needed.

Rewards:

With this integration you can support:

  • Cart discount vouchers

  • Free shipping vouchers

  • Collection-specific discounts

  • Product discount vouchers

  • Gift cards

  • Free products

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