The Re:amaze integration is available on the Classic plan and above. To compare plans, see our pricing page.
In this article:
Overview
Re:amaze is a helpdesk for Shopify and BigCommerce stores. Connect it to LoyaltyLion and your support team sees a customer’s loyalty details in each conversation, and can add or remove points. Re:amaze shows:
Loyalty history
Enrollment date
Customer ID
Number of rewards claimed
Approved, pending and spent points
How to connect Re:amaze
Log in to LoyaltyLion in the same browser first. Then:
Log in to Re:amaze, and on the left select Settings.
Scroll down to Advanced Settings and select Apps.
Find LoyaltyLion in the list and click it.
Click Connect with LoyaltyLion.
Approve Re:amaze’s access to your LoyaltyLion account.
Re:amaze then shows that LoyaltyLion is connected.
Using LoyaltyLion in Re:amaze
Re:amaze covers this in their LoyaltyLion guide.
FAQ
I clicked Connect with LoyaltyLion and saw an error. What do I do?
Make sure you are logged in to LoyaltyLion in the same browser before you click Connect with LoyaltyLion. Log in to LoyaltyLion, then try again.