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Gorgias - Integration Manual
Mags Maras avatar
Written by Mags Maras
Updated over a week ago

Gorgias x LoyaltyLion integration is available only on Gorgias Advanced and Enterprise Plans.

Why Loyalty Lion and Gorgias?

Gorgias is the complete helpdesk designed specifically for Shopify stores. Using LoyaltyLion and Gorgias together you can see loyalty profiles, award points, and encourage referrals from your helpdesk.

If you're using Gorgias for your helpdesk, you can connect it to LoyaltyLion to display information next to support tickets.


Benefits of integrating Gorgias

  • When a customer contacts you on Gorgias, display their profile from LoyaltyLion

  • Award points to customers using macros

  • Insert the referral URL as a variable in a macro

*These require custom actions to be created using HTTP Webhooks in a Macro. For more information please see this Gorgias article.


How to integrate LoyaltyLion with Gorgias?

To integrate with Gorgias, please click on the button below.

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