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Magento FAQ

If you amended referral settings on the Magento side, make sure you remove the existing rule from Magento… Magento documentation… Q. I'm unable to set auto top-up for the rewards. "Auto top-up Failed due to an issue with Magento API"

Remote Access on Magento

Why does LoyaltyLion need access to my Magento store's REST API?… In this article: Why does LoyaltyLion need access to my Magento store's REST API?… Debugging and diagnostics Your Magento store is the source of truth for most loyalty data including

EE Cache Debugging on Magento

Magento (v1) Enterprise Edition supports caching that can sometimes cause problems with LoyaltyLion… A common problem with Magento EE and LoyaltyLion occurs around caching and LoyaltyLion login… Magento has built-in ways to achieve a more dynamic page through a process called “hole-punching.”

Importing voucher codes on Magento

Magento 1 All LoyaltyLion codes will be in Magento… Magento 2 Due to a limitation on the Magento 2 UI you are currently unable to view LoyaltyLion voucher… codes within Magento

Tracking custom activities on Magento

Note: This guide is compatible with version 1.3.1 and above of the LoyaltyLion Magento extension… In this guide, we'll set up a hypothetical "signed up for a newsletter" custom activity on a Magento… Track events in our Magento store Construct our event payload // This is described here: // https

Installing the LoyaltyLion Extension on Magento

Installation on Magento1… LoyaltyLion requires API access to your Magento store in order to function correctly… most likely explanation is a misconfigured .htaccess directing API requests to the wrong part of Magento

Adobe commerce / Magento 2 - 2.4.3+ upgrade can break integrations

If you installed the LoyaltyLion module on Magento v2.4.2 or below and subsequently upgraded your Magento… v2.4.3 or above, you may be affected by a breaking change described here: https://github.com/magento… /magento2/issues/35313 In v2.4.3, Magento started encrypting the consumer secret field but the upgrade

Re-platforming from M1 to M2

Please contact a member of our team at support@loyaltylion.com before attempting to re-platform on Magento… lose their activity history, but it will still be available for you to refer to by accessing your Magento… the old store with the new store. In the app, go to Account > Add Site > Magento

Re-platforming process

What if I am re-platforming from Magento 1 to Magento 2? … Read more about how to migrate your program from Magento 1 to Magento 2 now… For example, as you’re moving from Magento to Shopify, import all your customers to Shopify first and

Migrating from a different loyalty program

What if I am migrating from Magento 1 to Magento 2?… Read more about how to migrate your program from Magento 1 to Magento 2 here… For BigCommerce, Magento or Custom please follow the below steps: Confirm with your onboarding