Stay.ai - Integration Manual

Integrate LoyaltyLion and Stay.ai (formerly Retextion) to take your subscriptions to the next level

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Written by Jason Leader
Updated over a week ago

The Stai.ai integration is available for all Shopify and Shopify Plus customers on Advanced or Plus Plans (not on turnkey)


Why Stay.ai?

Scale subscriptions to the next level; gain subscribers, reduce churn and boost LTV with Stay.ai. Launch a subscription program across your product catalogue with flexible billing schedules, shipping plans, discounts, and easy out-of-the-box management. Stay Ai is built to scale with your business and be your standalone service for anything and everything subscription.


Benefits of integrating with Stay.ai

Grow your subscriptions by rewarding customers with loyalty points for their current subscriptions, which they can use on future purchases. Improve retention with meaningful rewards for your loyal customer base.


How does the Stay.ai integration work?

Integrating Stay.ai with LoyaltyLion allows your current customers to spend their loyalty points on money off, or percentage off discounts, on their current subscription orders. This allows all of your customers to take advantage of your loyalty program, wherever they are in your subscription stages.


How to integrate Stay.ai with LoyaltyLion

  1. Login to your LoyaltyLion account.

  2. Click the Manage tab.

  3. On the left find Rewards and click Create new reward.

  4. Click on Discount.

  5. You will now be able to set the discount to work on One-Off Purchases, Subscription Purchases, or Both. Choose Subscription or Both, dependent on the strategy.

  6. You can also select whether this discount will apply to only the first payment, multiple recurring payments, or all recurring payments.

    1. First Payment - This is Shopify Terminology and refers to a single subscription payment. Discount codes with this distinction can apply to any subscription order, not just the first.

  7. Save the Discount.

  8. Subscription codes created from this Discount Reward can then be used against subscriptions created by Stay AI.


How to use a LoyaltyLion discount on a subscription

1. The customers need to visit your LoyaltyLion Rewards page and click Rewards.

2. The customer clicks the reward they would like to receive.

3. The customer redeems the reward.

4. The customer copies the reward code.

5. The customer pastes the reward code into the Apply Discount Code field in the Stay AI Customer Portal and hits the Apply button.

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