If your loyalty program is embedded within your header you will need to follow the steps below once you have updated your theme. This is because the installation of a new theme means the LoyaltyLion snippets you had included in the theme code has disappeared.

To re-add them to the new theme you must go through the LoyaltyLion installation process again. (skip the voucher creation part, just go straight to the design snippet step)

Within your LoyaltyLion account, please go to:

  1. Manage
  2. Configuration - settings > then scroll to the base of the page where it is subtitled 'LoyaltyLion SDK snippet' this is what needs to be added back into the store template to make LL visible again.
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