How you get receipts and invoices depends on how you pay for LoyaltyLion. If you pay through your Shopify bill, LoyaltyLion charges appear on your Shopify invoices instead, and this article doesn't apply.
In this article:
Receipts
If you pay LoyaltyLion directly, we email you a receipt each time we take a payment. Receipts come from an @stripe.com address, with the subject Your receipt from LoyaltyLion #number.
Invoices
You need to be the account owner, or have the Admin role, to see billing.
In LoyaltyLion, open the menu in the top-right corner and select Manage LoyaltyLion account.
From the left sidebar, choose Billing.
Scroll down to Recent invoices.
Click View receipt next to a paid invoice. It opens in a new tab.
If an invoice still needs paying, it shows Pay invoice instead.
FAQ
How can I change the email address my receipts go to?
Contact our Support team at support@loyaltylion.com. Changing your own email address in LoyaltyLion doesn't change where receipts go.