Shopify metafield sync is available for Shopify mechants on our Classic plan and above. Contact support@loyaltylion.com to get it turned on for your account and tell us which metafields you'd like us to sync.
What are metafields?
LoyaltyLion can push customer properties to Shopify customer metafields when a customer changes. For example, when a customer earns points we can update a metafield on the corresponding customer resource in Shopify.
Metafields can be accessed in Liquid templates as well as from the API, which enables some powerful integrations and custom interfaces.
LoyaltyLion fields
The following fields can be pushed as customer metafields. You can enable or disable the exact metafields we'll push from the Integrations section of the LoyaltyLion admin.
Description - Example - Metafield name
Total points - 1000 - loyaltylion.points_total
Approved points - 800 - loyaltylion.points_approved
Pending points - 200 - loyaltylion.points_pending
Lifetime points - 2000 - loyaltylion.points_lifetime
Spent points - 1000 - loyaltylion.points_spent
Number of rewards claimed - 3 - loyaltylion.rewards_claimed
Date enrolled in program (YYYY-MM-DD) - 2017-09-20 - loyaltylion.enroll_date
Referral URL - http://prz.io/KzByQ2Fa - loyaltylion.referral_url
Loyalty Tier - Silver - loyaltylion.loyalty_tier
Loyalty Tier (customer tag) - tag: Silver
Birthday (YYYY-MM-DD) - 1970-03-15 - loyaltylion.birthday
Steps for filling in the metafields
You will need to fill in the meta fields to show the customer's LL data in Shopify.
Go to Settings in Shopify -> Custom data -> Customers and select Metafields without definition
After clicking Add definition, I only added the name, ticket Expose to storefront API, and then select the type depending on the field (as on the screenshot below).
Remember not to put validations when creating metafields and leave them empty.
Anything different other than what is shown above will result in the integration not working.After saving, the metafield appeared in Definitions with the added “customer.metafields”.
Using metafields
Within Liquid templates
You can reference metafields in most Liquid templates like so:
{{ customer.metafields.loyaltylion.points_total }}For example, to display the customer's unique referral link:
referral url: #{{ customer.metafields.loyaltylion.points_total }}
Caveats
Although we generally sync metafields straight away, usually within a few minutes of a customer changing in LoyaltyLion, the sync can be delayed, particularly if many customers change at once, due to Shopify API rate limit restrictions.
If you're using metafields in an integration or in a template, you should account for their values being slightly out of date, or, in the case of new customers, blank.
References
FAQ
Q. What's the difference between Loyalty Tier and Loyalty Tier (customer tag)?
Loyalty Tier just syncs a metafield, which is referencable in Shopify in your theme, but it’s not visible in the UI
Loyalty Tier (customer tag) adds a tag, which is slightly different as it appears in the UI as a tag
