The Loyalty Agent is a chat inside the Theme Editor that builds and styles your loyalty page. Describe the change you want, or paste a screenshot of a design to match, and the agent makes it on your page straight away.

Everything the agent does changes your draft, the same as editing by hand. You can undo any change, and nothing reaches your customers until you click Publish.

The agent in the Theme Editor doesn't behave the same as the Agent in your LoyaltyLion admin, which answers questions about your program and changes its rules and rewards.

Style your loyalty page without writing code. Describe the look you're after and the agent changes the settings for you. No CSS or HTML needed, and no waiting on a developer for small tweaks.

Match your store's branding. The agent can look at your store's homepage and a product page, and take its colors, fonts and corner style from them.

Rewrite and add content. Ask for shorter headings, copy in your store's voice, or a new section such as "How it works", and the agent writes it onto the page.

Not sure where to start? Try these prompts in the chat.

"Match my store's branding."

The agent looks at your store and shows you the brand colors, fonts and corner style it found, and what it would change. It waits for you to say they look right before it restyles the page, so you can correct a color first.

"Make this section dark."

Click a section first, then ask. The agent changes that section's colors to match.

"Rewrite the headings so they're shorter."

The agent rewrites the headings on your page in the language you're editing.

"Add a how it works section."

The agent builds a new section explaining how your customers earn and spend points, using your program's own details.

You can paste or attach files in the chat:

When you ask the agent to restyle the whole page from a screenshot, it shows you what it found first and waits for you to confirm, the same as matching your store's branding.

The Loyalty Agent can change:

The agent can't add or remove the built-in sections on your loyalty page, but it can hide them. Every new section it adds is a custom section. It also can't change your store's own theme around the loyalty page.

When the agent writes a custom section that mentions your program, such as your earning rate or a reward's cost, it uses the same dynamic values as a custom block, so the section stays correct if you change those settings later. To use an image in a custom section, give the agent the image's URL.

The Loyalty Agent can read:

It can't read your customers, orders or program metrics. For those, use the Loyalty Agent in your admin.

Undo a change the same way as one you made by hand: press ⌘Z on a Mac or Ctrl+Z on Windows, or click Undo in the editor's top bar. You can also ask the agent to put a setting back as it was.

Until you click Publish, your customers see your page as it was before.

We save your conversations to your user. To pick up an earlier one, click Conversation history, and to start afresh, click New chat. Other users on your account can't see your conversations.

A chat has a length limit. When it fills up, click Continue in a new chat: the new chat starts with a summary of the old one, and your edits stay in your draft.

We delete messages after 90 days.

No. It's on for every program on our Classic plan and above. To add it to another plan, contact our Support team at support@loyaltylion.com.

No. The agent changes your draft, and your customers only see it once you click Publish.

When you ask it to match your store's branding or restyle the whole page from a screenshot, the agent checks the colors and fonts it found with you first. A wrong brand color would change every section, so it's quicker to correct it before the restyle than after.

Yes, but only within the Theme Editor.

No. The Loyalty Agent in your admin answers questions about your program and proposes changes to its rules, rewards and customers. The Loyalty Agent in your Theme Editor builds and styles your loyalty page.