How do I become a loyalty program member
Success team avatar
Written by Success team
Updated over a week ago

At LoyaltyLion, we do not run a separate account for the customer but sync our Loyalty scheme with your customers existing accounts on your store. Therefore, customers do not need to create a separate account in order to be part of the loyalty program,

I already have an account with the store. Do I need to create an additional account?

No, once you ‘log in’ to your account you will be automatically enrolled in the loyalty program.

I am a new member, how do I create an account and be part of the loyalty program?

Simply, click ‘sign up’ on the store's page. Once you have a registered account with the store you will be automatically enrolled in the loyalty program.

I have previously made a purchase as a guest user. How do I create an account?

Simply click ‘sign up on the store’s page. Once you have a registered account with the store you will be automatically enrolled in the loyalty program. If the store has ‘reward historic purchase’ and you create an account within this timeframe then you will be given points for your previous purchase.

FAQ

I made a purchase but was given no points?

If you made the purchase as a guest user you will not be enrolled in the loyalty program. You must create an account in order to be given points.

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