If you're using Gorgias.io for your helpdesk, you can connect it to LoyaltyLion to display information next to support tickets.
Benefits of integrating Gorgias.io
- When a customer contacts you on Gorgias, display their profile from LoyaltyLion
- Award points to customers using macros
- Insert the referral URL as a variable in a macro
Installing the Gorgias.io integration
- In your LoyaltyLion account, click on "Manage" --> "Configuration" --> "Settings"
- Send the "token" and the "secret" to email@example.com, and Gorgias.io will finish the setup for you!