If you're using Gorgias.io for your helpdesk, you can connect it to LoyaltyLion to display information next to support tickets.

Benefits of integrating Gorgias.io

  • When a customer contacts you on Gorgias, display their profile from LoyaltyLion
  • Award points to customers using macros
  • Insert the referral URL as a variable in a macro

Installing the Gorgias.io integration

  1. In your LoyaltyLion account, click on "Manage" --> "Configuration" --> "Settings"
  2. Send the "token" and the "secret" to support@gorgias.io, and Gorgias.io will finish the setup for you!
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