NOTE: Gorgias is currently working on a new integration with LoyaltyLion. Due to this, they are not accepting any new integration requests.
We're expecting the new workflow in 2020.
Please get in contact with to learn more. 

To see which plans include Gorgias integration please see our pricing page. If Gorgias isn't listed on your integrations page within LoyaltyLion and you would like it, please contact

In this article:

  • Why LoyaltyLion and Gorgias?
  • Benefits of integrating with Gorgias 
  • How to integrate Gorgias and LoyaltyLion

 Why Loyalty Lion and Gorgias?

Gorgias is the complete helpdesk designed specifically for Shopify stores. Using LoyaltyLion and Gorgias together you can see loyalty profiles, award points and encourage referrals from your helpdesk.

If you're using Gorgias for your helpdesk, you can connect it to LoyaltyLion to display information next to support tickets.

Benefits of integrating Gorgias

  • When a customer contacts you on Gorgias, display their profile from LoyaltyLion
  • Award points to customers using macros
  • Insert the referral URL as a variable in a macro

Installing the integration

  1. In your LoyaltyLion account, click on "Manage" --> "Configuration" --> "Settings"
  2. Send the "token" and the "secret" to, and will finish the setup for you!
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