# LoyaltyLion Help Center

> Welcome 👋 How can we help?

## Getting Started

- [Welcome to LoyaltyLion! 🦁](https://help.loyaltylion.com/en/articles/4771488-welcome-to-loyaltylion.md): A summary of everything you need to get started on our Free Plan
- [Small Business plan overview](https://help.loyaltylion.com/en/articles/8102858-small-business-plan-overview.md): A quick run-through of what you can get from a Small Business LoyaltyLion program
- [Classic, Advanced & Plus plans overview](https://help.loyaltylion.com/en/articles/8102883-classic-advanced-plus-plans-overview.md)
- [Free plan](https://help.loyaltylion.com/en/articles/1965569-free-plan.md): What our free Shopify plan includes, and how to add paid features as your program grows
- [Express Set Up Checklist](https://help.loyaltylion.com/en/articles/2389348-express-set-up-checklist.md): Your next steps to Loyalty Success!
- [Migrating from a different loyalty program](https://help.loyaltylion.com/en/articles/1965522-migrating-from-a-different-loyalty-program.md)
- [Imports](https://help.loyaltylion.com/en/articles/5553630-imports.md): Find out how to import customer points, birthdays and tiers
- [Testing your program before launch](https://help.loyaltylion.com/en/articles/3058759-testing-your-program-before-launch.md)
- [Launching your Loyalty Program](https://help.loyaltylion.com/en/articles/8469971-launching-your-loyalty-program.md): Congrats! You're ready to launch your loyalty program!
- [Soft-Launching LoyaltyLion](https://help.loyaltylion.com/en/articles/6441850-soft-launching-loyaltylion.md): Soft-Launching your program is one option for you to launch the program while you work on additional custom areas which are causing delays.

## Build your program

- [What are activity rules](https://help.loyaltylion.com/en/articles/1965582-what-are-activity-rules.md): Choosing the value of your points
- [How points work](https://help.loyaltylion.com/en/articles/6062006-how-points-work.md): Learn all about how points and activities work in LoyaltyLion
- [Activity: Join program](https://help.loyaltylion.com/en/articles/1965584-activity-join-program.md)
- [Activity: Make a Purchase](https://help.loyaltylion.com/en/articles/1965585-activity-make-a-purchase.md)
- [Bonus points on products and collections](https://help.loyaltylion.com/en/articles/1965593-bonus-points-on-products-and-collections.md): How to award extra points when customers buy a specific product or from a specific collection
- [Activity: Birthday](https://help.loyaltylion.com/en/articles/1965588-activity-birthday.md): Reward customer with points or an exclusive reward on their birthday
- [Activity: Leave a review](https://help.loyaltylion.com/en/articles/1965589-activity-leave-a-review.md)
- [Activity: Visit online shop](https://help.loyaltylion.com/en/articles/1965591-activity-visit-online-shop.md)
- [Activity: Social following](https://help.loyaltylion.com/en/articles/1965592-activity-social-following.md)
- [Activity: Custom](https://help.loyaltylion.com/en/articles/1965598-activity-custom.md)
- [Activity: Newsletter signup \[Shopify\]](https://help.loyaltylion.com/en/articles/1969812-activity-newsletter-signup-shopify.md)
- [Activity: Visit a URL](https://help.loyaltylion.com/en/articles/7960265-activity-visit-a-url.md)
- [Activity: Receipt upload](https://help.loyaltylion.com/en/articles/14061128-activity-receipt-upload.md): Allow your customers to upload receipts, to bring shoppers back to your program.
- [Disabling points earned from tagged orders](https://help.loyaltylion.com/en/articles/10822096-disabling-points-earned-from-tagged-orders.md): Stop orders with a specific tag from earning points
- [Give points for previous guest purchases](https://help.loyaltylion.com/en/articles/11060322-give-points-for-previous-guest-purchases.md): Learn how to use and promote the reward historic purchase feature
- [Points Modifier \[Shopify\]](https://help.loyaltylion.com/en/articles/6777829-points-modifier-shopify.md): Set up points multipliers for certain products or collections
- [Points awarded for tax](https://help.loyaltylion.com/en/articles/6777877-points-awarded-for-tax.md)
- [Order editing](https://help.loyaltylion.com/en/articles/3443284-order-editing.md)
- [Points Expiration](https://help.loyaltylion.com/en/articles/2422076-points-expiration.md): Points expiry helps to encourage customers to stay active, while reducing the number of unused points in the program
- [Activity: Refer-a-friend](https://help.loyaltylion.com/en/articles/1965586-activity-refer-a-friend.md): Referrals are proven to be a successful way to increase customer acquisition whilst keeping loyal customers engaged!
- [Reward: Custom voucher](https://help.loyaltylion.com/en/articles/16801739-reward-custom-voucher.md): Reward your customers with discount codes you generate yourself and upload to LoyaltyLion
- [What Are Rewards](https://help.loyaltylion.com/en/articles/1965651-what-are-rewards.md)
- [Reward: Discount \(flat and percentage\)](https://help.loyaltylion.com/en/articles/5998069-reward-discount-flat-and-percentage.md): How to create flat and percentage discounts
- [Reward: free shipping](https://help.loyaltylion.com/en/articles/1965657-reward-free-shipping.md): Available for Shopify, Shopify Plus and BigCommerce merchants only
- [Voucher rewards](https://help.loyaltylion.com/en/articles/1965659-voucher-rewards.md): Free product, product discount and collection discount rewards, and the settings they share
- [Reward: free product \(seamless\)](https://help.loyaltylion.com/en/articles/1965660-reward-free-product-seamless.md)
- [Reward: custom reward](https://help.loyaltylion.com/en/articles/1965661-reward-custom-reward.md)
- [Reward: subscription discount rewards](https://help.loyaltylion.com/en/articles/1965665-reward-subscription-discount-rewards.md)
- [In-cart rewards](https://help.loyaltylion.com/en/articles/1965666-in-cart-rewards.md)
- [\[Shopify Plus\]: Gift cards](https://help.loyaltylion.com/en/articles/1965669-shopify-plus-gift-cards.md): Learn how to set up gift cards to drive sales and enhance customer loyalty.
- [Reward: Cross-Store Rewards](https://help.loyaltylion.com/en/articles/4237255-reward-cross-store-rewards.md): How to set up Cross-Store Rewards in LoyaltyLion
- [\[Shopify Plus\] Reward: Redeem Points at Checkout](https://help.loyaltylion.com/en/articles/7135405-shopify-plus-reward-redeem-points-at-checkout.md): Step by step guide to enable redeem points in checkout.
- [Refund unused rewards](https://help.loyaltylion.com/en/articles/10112882-refund-unused-rewards.md): Refunding rewards that customers have redeemed but not yet used.
- [Reward redemption limits](https://help.loyaltylion.com/en/articles/11873504-reward-redemption-limits.md): Set limits on how many rewards a customer can redeem
- [Migrating your Seamless Free Product Rewards to Shopify Functions](https://help.loyaltylion.com/en/articles/9886848-migrating-your-seamless-free-product-rewards-to-shopify-functions.md)
- [\[Shopify\] Reward expiration](https://help.loyaltylion.com/en/articles/10054395-shopify-reward-expiration.md): How to add an expiration to your rewards
- [Custom prefixes](https://help.loyaltylion.com/en/articles/5477742-custom-prefixes.md)
- [Reward and Discount Combinations](https://help.loyaltylion.com/en/articles/4519829-reward-and-discount-combinations.md): Give your customers even more value by double-ing up their rewards!
- [Reward: subscription product reward](https://help.loyaltylion.com/en/articles/16945638-reward-subscription-product-reward.md)
- [Building tiers & how they work](https://help.loyaltylion.com/en/articles/1965846-building-tiers-how-they-work.md): Build your tier structure, choose how customers qualify and how long a tier lasts, and launch your tiers.
- [Calendar-based tiers](https://help.loyaltylion.com/en/articles/13530984-calendar-based-tiers.md): Evaluate your customers on the calendar year, so everyone's tier is reviewed on the same date.
- [Order-based tiers](https://help.loyaltylion.com/en/articles/16442215-order-based-tiers.md): Move customers up on the number of qualifying orders they place, rather than on spend or points.
- [Conditional and subscriber tiers](https://help.loyaltylion.com/en/articles/2951704-conditional-and-subscriber-tiers.md): Give a group of customers their own version of your loyalty program, using a tag on their Shopify profile.
- [Hidden tiers](https://help.loyaltylion.com/en/articles/1965877-hidden-tiers.md): Keep a tier off your loyalty page so only the customers in it can see it.
- [Tier benefits](https://help.loyaltylion.com/en/articles/5464060-tier-benefits.md): Give your customers rewards and perks they only get by reaching or staying in a tier.

## Campaigns & engagement

- [AI Campaigns](https://help.loyaltylion.com/en/articles/13334624-ai-campaigns.md): Unlock future loyalty revenue with AI Campaigns
- [AI Campaign: Reward discounting](https://help.loyaltylion.com/en/articles/13334832-ai-campaign-reward-discounting.md): How to run a reward discounting campaign
- [AI Campaign: Points multiplier event](https://help.loyaltylion.com/en/articles/13334838-ai-campaign-points-multiplier-event.md): How to run a points multiplier event
- [AI Campaign: Birthday bundle](https://help.loyaltylion.com/en/articles/13334842-ai-campaign-birthday-bundle.md): How to run a birthday bundle campaign
- [How to set up LoyaltyLion Flows](https://help.loyaltylion.com/en/articles/7229855-how-to-set-up-loyaltylion-flows.md): This guide provides step-by-step instructions for setting up your LoyaltyLion Flow and configuring it to meet your specific goals.
- [LoyaltyLion Flows - Klaviyo Integration Setup](https://help.loyaltylion.com/en/articles/7146693-loyaltylion-flows-klaviyo-integration-setup.md): A step-by-step guide to setting up Klaviyo Emails in LoyaltyLion Flows
- [Loyalty Pass](https://help.loyaltylion.com/en/articles/15552318-loyalty-pass.md): Allow customers to download your loyalty program directly into their Apple or Google wallets
- [Running promotions](https://help.loyaltylion.com/en/articles/3080864-running-promotions.md): Temporary changes to your rules and rewards that drive engagement for a limited period
- [Challenges](https://help.loyaltylion.com/en/articles/15420753-challenges.md): Gamify your loyalty program by rewarding customers when they hit milestones

## Loyalty page & Theme Editor

- [LoyaltyLion Theme Editor](https://help.loyaltylion.com/en/articles/8289215-loyaltylion-theme-editor.md)
- [Theme Editor - Custom Block](https://help.loyaltylion.com/en/articles/11204654-theme-editor-custom-block.md): Adding and using a Custom HTML Block to your LoyaltyLion Theme Editor Page.
- [Default FAQ for your Loyalty Page](https://help.loyaltylion.com/en/articles/13857938-default-faq-for-your-loyalty-page.md)
- [Multi-language](https://help.loyaltylion.com/en/articles/12976316-multi-language.md): How to setup a multi-language program for international shoppers
- [Change the wording of your loyalty program](https://help.loyaltylion.com/en/articles/3516224-change-the-wording-of-your-loyalty-program.md): Learn how you can customize the language and text of your loyalty program
- [Accessibility Compliance](https://help.loyaltylion.com/en/articles/4942679-accessibility-compliance.md): This article explains the process of changing your sites isolation approach
- [Integrated Loyalty Page](https://help.loyaltylion.com/en/articles/4385100-integrated-loyalty-page.md): Our older Loyalty Page offering: easy to set up, style, and use.
- [Loyalty pop-up and widget](https://help.loyaltylion.com/en/articles/3720221-loyalty-pop-up-and-widget.md)
- [LoyaltyLion notifications](https://help.loyaltylion.com/en/articles/6359870-loyaltylion-notifications.md)
- [Checkout Extensions](https://help.loyaltylion.com/en/articles/10174599-checkout-extensions.md)
- [Shopify: Customer Account Extensions](https://help.loyaltylion.com/en/articles/10044788-shopify-customer-account-extensions.md)
- [Shopify: Extension Collections](https://help.loyaltylion.com/en/articles/10174600-shopify-extension-collections.md)
- [Shopify: Post Purchase Extensions](https://help.loyaltylion.com/en/articles/10749583-shopify-post-purchase-extensions.md)
- [Add LoyaltyLion to your Shopify Order Status](https://help.loyaltylion.com/en/articles/3055004-add-loyaltylion-to-your-shopify-order-status.md): How to add LoyaltyLion to your Shopify Order Status Page
- [Enable LoyaltyLion via Shopify App Embeds](https://help.loyaltylion.com/en/articles/8608718-enable-loyaltylion-via-shopify-app-embeds.md)
- [Making changes to your Shopify theme](https://help.loyaltylion.com/en/articles/1965581-making-changes-to-your-shopify-theme.md)

## Emails

- [LoyaltyLion Emails](https://help.loyaltylion.com/en/articles/1965842-loyaltylion-emails.md): Find out more about emails that are available to send in LoyaltyLion.
- [LoyaltyLion Email deliverability](https://help.loyaltylion.com/en/articles/8856047-loyaltylion-email-deliverability.md)
- [Manually email LoyaltyLion members](https://help.loyaltylion.com/en/articles/1965578-manually-email-loyaltylion-members.md)
- [Links are disabled in test emails](https://help.loyaltylion.com/en/articles/2111986-links-are-disabled-in-test-emails.md)

## Integrations

- [How to use our email marketing integrations](https://help.loyaltylion.com/en/articles/2681877-how-to-use-our-email-marketing-integrations.md): Explore 4 ways of using loyalty members information in your emails
- [Bloomreach - Integration Manual](https://help.loyaltylion.com/en/articles/16442056-bloomreach-integration-manual.md): Integrate LoyaltyLion and Bloomreach and keep your customers up to date with their loyalty accounts.
- [CM Commerce - Integration Manual](https://help.loyaltylion.com/en/articles/3128634-cm-commerce-integration-manual.md)
- [Dotdigital - Integration Manual](https://help.loyaltylion.com/en/articles/3128632-dotdigital-integration-manual.md)
- [Drip - Integration Manual](https://help.loyaltylion.com/en/articles/6498748-drip-integration-manual.md)
- [HubSpot - Integration Manual](https://help.loyaltylion.com/en/articles/3128636-hubspot-integration-manual.md)
- [Listrak - Integration Manual](https://help.loyaltylion.com/en/articles/12818016-listrak-integration-manual.md): An overview of our Listrak integration and guide on how to set it up
- [MailChimp - Integration Manual](https://help.loyaltylion.com/en/articles/3128637-mailchimp-integration-manual.md)
- [Ometria - Integration Manual](https://help.loyaltylion.com/en/articles/3128639-ometria-integration-manual.md)
- [Omnisend - Integration Manual](https://help.loyaltylion.com/en/articles/3128633-omnisend-integration-manual.md)
- [Optimizely - Integration Manual](https://help.loyaltylion.com/en/articles/4418414-optimizely-integration-manual.md)
- [RedEye - Integration Manual](https://help.loyaltylion.com/en/articles/4086939-redeye-integration-manual.md)
- [Klaviyo - Integration Manual](https://help.loyaltylion.com/en/articles/3128638-klaviyo-integration-manual.md): Connect LoyaltyLion and Klaviyo to enhance your email and SMS messaging with loyalty information.
- [Klaviyo - Essential Loyalty Email Flows](https://help.loyaltylion.com/en/articles/6453475-klaviyo-essential-loyalty-email-flows.md): Some of the most essential email flows to kickstart your automations.
- [Klaviyo - Advanced Loyalty Flows](https://help.loyaltylion.com/en/articles/8101432-klaviyo-advanced-loyalty-flows.md): Advanced flows you can create in Klaviyo, using LoyaltyLion metric triggers
- [Klaviyo - Events](https://help.loyaltylion.com/en/articles/5511385-klaviyo-events.md): Send events as metrics to Klaviyo on our Plus plan
- [Award points for signing up to Klaviyo SMS](https://help.loyaltylion.com/en/articles/11581344-award-points-for-signing-up-to-klaviyo-sms.md): Use webhook requests in Klaviyo to trigger custom rules in LoyaltyLion
- [Awarding points for Klaviyo Reviews](https://help.loyaltylion.com/en/articles/11660906-awarding-points-for-klaviyo-reviews.md): Give your customers points for leaving reviews with Klaviyo
- [Attentive - Integration Manual](https://help.loyaltylion.com/en/articles/5385488-attentive-integration-manual.md): Push loyalty data to this SMS provider and give points for signing up
- [Attentive - Events](https://help.loyaltylion.com/en/articles/6463626-attentive-events.md)
- [Attentive - Essential Loyalty SMS Journeys](https://help.loyaltylion.com/en/articles/7211006-attentive-essential-loyalty-sms-journeys.md): Some of the most essential SMS journeys to kickstart your automations.
- [SMSBump - Integration Manual](https://help.loyaltylion.com/en/articles/3359149-smsbump-integration-manual.md)
- [Voyage SMS - Integration manual](https://help.loyaltylion.com/en/articles/5929898-voyage-sms-integration-manual.md): Find out more on the benefits of integrating with this SMS provider
- [PostPilot Integration Manual](https://help.loyaltylion.com/en/articles/7937194-postpilot-integration-manual.md): Send personalised postcards to your loyal customers using PostPilot and LoyaltyLion
- [Bazaarvoice - Integration Manual](https://help.loyaltylion.com/en/articles/14180154-bazaarvoice-integration-manual.md): Incentivise higher-quality review content by awarding points for approved Bazaarvoice reviews — with flexible rules for review type, content, and shopper tier.
- [Judge.me - Integration Manual](https://help.loyaltylion.com/en/articles/3128631-judge-me-integration-manual.md)
- [Loox - Integration Manual](https://help.loyaltylion.com/en/articles/3128611-loox-integration-manual.md)
- [Okendo - Integration Manual](https://help.loyaltylion.com/en/articles/3128622-okendo-integration-manual.md)
- [Opinew - Integration Manual](https://help.loyaltylion.com/en/articles/5379094-opinew-integration-manual.md)
- [Reviews.io - Integration Manual](https://help.loyaltylion.com/en/articles/3430713-reviews-io-integration-manual.md)
- [Shopper Approved - Integration Manual](https://help.loyaltylion.com/en/articles/6618481-shopper-approved-integration-manual.md)
- [SmartCustomer - Integration Manual](https://help.loyaltylion.com/en/articles/6811467-smartcustomer-integration-manual.md): Using the LoyaltyLion and SmartCustomer integration, you can reward your customers for leaving reviews.
- [Stamped.io - Integration Manual](https://help.loyaltylion.com/en/articles/3128620-stamped-io-integration-manual.md)
- [Yotpo - Integration Manual](https://help.loyaltylion.com/en/articles/3178710-yotpo-integration-manual.md)
- [Gatsby.ai - Integration Manual](https://help.loyaltylion.com/en/articles/6291028-gatsby-ai-integration-manual.md): Reward your customers for TikTok and Instagram mentions using Gatsby.ai
- [LoudCrowd - Integration manual](https://help.loyaltylion.com/en/articles/5913577-loudcrowd-integration-manual.md): Drive User Generated Content and grow revenue through word-of-mouth
- [How does LoyaltyLion integrate with Shopify?](https://help.loyaltylion.com/en/articles/3632593-how-does-loyaltylion-integrate-with-shopify.md)
- [Multisite program](https://help.loyaltylion.com/en/articles/5547926-multisite-program.md)
- [Shopify: New Customer Accounts – Setup, Enrolment & Loyalty Program Impact](https://help.loyaltylion.com/en/articles/9805536-shopify-new-customer-accounts-setup-enrolment-loyalty-program-impact.md): LoyaltyLion is fully compatible with Shopify's New Customer Accounts. Customers can enrol in your loyalty program, earn points, and redeem rewards as normal.
- [\[Shopify\] Checkout.liquid deprecation](https://help.loyaltylion.com/en/articles/9414645-shopify-checkout-liquid-deprecation.md)
- [Magento \(Adobe Commerce\) - Integration Manual](https://help.loyaltylion.com/en/articles/4640611-magento-adobe-commerce-integration-manual.md)
- [Shogun - Integration manual](https://help.loyaltylion.com/en/articles/6152097-shogun-integration-manual.md): An easy solution to headless commerce
- [Setting up your Headless Shopify Store](https://help.loyaltylion.com/en/articles/6496347-setting-up-your-headless-shopify-store.md): Steps on how to setup a Headless Shopify Store
- [Magento 2: Importing generated codes into LoyaltyLion](https://help.loyaltylion.com/en/articles/6601715-magento-2-importing-generated-codes-into-loyaltylion.md)
- [Adobe commerce / Magento 2 - 2.4.3+ upgrade can break integrations](https://help.loyaltylion.com/en/articles/8287192-adobe-commerce-magento-2-2-4-3-upgrade-can-break-integrations.md)
- [Loop subscriptions - Integration Manual](https://help.loyaltylion.com/en/articles/8611719-loop-subscriptions-integration-manual.md): Integrate LoyaltyLion and Loop for a seamless loyalty-subscription experience
- [Recharge - Integration Manual](https://help.loyaltylion.com/en/articles/3128642-recharge-integration-manual.md): Seamlessly integrate LoyaltyLion and Recharge
- [Skio - Integration Manual](https://help.loyaltylion.com/en/articles/6445099-skio-integration-manual.md): Integrate LoyaltyLion and Skio for a seamless loyalty-subscription experience
- [Smartrr - Integration Manual](https://help.loyaltylion.com/en/articles/6383542-smartrr-integration-manual.md)
- [Stay.ai - Integration Manual](https://help.loyaltylion.com/en/articles/8028205-stay-ai-integration-manual.md): Integrate LoyaltyLion and Stay.ai \(formerly Retextion\) to take your subscriptions to the next level
- [Plobal Apps - Integration Manual](https://help.loyaltylion.com/en/articles/3814775-plobal-apps-integration-manual.md)
- [Shopney - Integration Manual](https://help.loyaltylion.com/en/articles/4186925-shopney-integration-manual.md)
- [Tapcart - Integration Manual](https://help.loyaltylion.com/en/articles/5645621-tapcart-integration-manual.md)
- [Vajro - Integration Manual](https://help.loyaltylion.com/en/articles/4722552-vajro-integration-manual.md)
- [Odicci Integration Manual](https://help.loyaltylion.com/en/articles/14753394-odicci-integration-manual.md): Gamify your loyalty program with Odicci and LoyaltyLion
- [GoKwik - Integration Manual](https://help.loyaltylion.com/en/articles/15763644-gokwik-integration-manual.md): Integrate LoyaltyLion and GoKwik to personalise your WhatsApp marketing flows
- [LimeSpot Integration](https://help.loyaltylion.com/en/articles/2454779-limespot-integration.md)
- [Recurate - Integration Manual](https://help.loyaltylion.com/en/articles/6228425-recurate-integration-manual.md): An easy way to link pre-loved items with your loyalty program
- [ConnectPOS - Integration Manual](https://help.loyaltylion.com/en/articles/5415649-connectpos-integration-manual.md)
- [Custom POS Integration Framework](https://help.loyaltylion.com/en/articles/12952832-custom-pos-integration-framework.md): Assessment Guide for Merchants
- [Shopify Point of Sale \(POS\) integration](https://help.loyaltylion.com/en/articles/10502508-shopify-point-of-sale-pos-integration.md): Bring your loyalty program in-store with our Shopify POS integration
- [Gorgias - Integration Manual](https://help.loyaltylion.com/en/articles/1965973-gorgias-integration-manual.md)
- [Re:amaze - Integration Manual](https://help.loyaltylion.com/en/articles/4387596-re-amaze-integration-manual.md)
- [Zendesk - Integration Manual](https://help.loyaltylion.com/en/articles/3128640-zendesk-integration-manual.md)
- [Mesa - Integration Manual](https://help.loyaltylion.com/en/articles/5379381-mesa-integration-manual.md)
- [Shopify Flow - Integration Manual](https://help.loyaltylion.com/en/articles/3128644-shopify-flow-integration-manual.md)
- [Fresh Relevance Integration Manual](https://help.loyaltylion.com/en/articles/7908091-fresh-relevance-integration-manual.md): Use Loyalty data to personalise your customers shopping experience across email, website, app and SMS with the Fresh Relevance integration.
- [Glew.io - Integration Manual](https://help.loyaltylion.com/en/articles/4667192-glew-io-integration-manual.md)
- [EcoCart - Integration Manual](https://help.loyaltylion.com/en/articles/6359582-ecocart-integration-manual.md): Offer your customers extra points for choosing sustainable options in your store

## Manage & measure

- [Managing customers](https://help.loyaltylion.com/en/articles/1965801-managing-customers.md): All the changes you can make to customers from the customers tab
- [Customer accounts](https://help.loyaltylion.com/en/articles/5728170-customer-accounts.md): Find out more about how customers accounts work in LoyaltyLion
- [Customer sign up page](https://help.loyaltylion.com/en/articles/2734155-customer-sign-up-page.md)
- [Changing birthdays](https://help.loyaltylion.com/en/articles/2470124-changing-birthdays.md)
- [Opt-in program enrollment](https://help.loyaltylion.com/en/articles/15703457-opt-in-program-enrollment.md): Change your program to require explicit opt-in for your customers to join your loyalty program
- [Refunds and returns on purchased products](https://help.loyaltylion.com/en/articles/1965601-refunds-and-returns-on-purchased-products.md): How refunds work with LoyaltyLion vouchers
- [Order Summary](https://help.loyaltylion.com/en/articles/6777848-order-summary.md)
- [Loyalty Dashboard](https://help.loyaltylion.com/en/articles/8470383-loyalty-dashboard.md): More information about our Loyalty dashboard and program metrics with definitions
- [Navigating LoyaltyLion](https://help.loyaltylion.com/en/articles/2064301-navigating-loyaltylion.md): Introduction to LoyaltyLion's platform and each of its navigation tabs
- [Insights](https://help.loyaltylion.com/en/articles/2491650-insights.md): This document is designed to help you maximize the potential of your Insights feature and drive customer loyalty with targeted strategies.
- [Customer Value Snapshot](https://help.loyaltylion.com/en/articles/3058683-customer-value-snapshot.md)
- [Understanding the Dashboard Charts](https://help.loyaltylion.com/en/articles/6499025-understanding-the-dashboard-charts.md): Our charts are faster, easier to use, and give you so much more data!
- [Use your dashboard to improve your loyalty program](https://help.loyaltylion.com/en/articles/2519121-use-your-dashboard-to-improve-your-loyalty-program.md)
- [How currencies work in LoyaltyLion](https://help.loyaltylion.com/en/articles/2184243-how-currencies-work-in-loyaltylion.md)
- [Exporting Your Data](https://help.loyaltylion.com/en/articles/5367139-exporting-your-data.md): How to export your LoyaltyLion data
- [Points Accounting Report](https://help.loyaltylion.com/en/articles/11081309-points-accounting-report.md): Monitor the movement of your loyalty program’s points — including points earned, redeemed, reversed, and expired — with a daily breakdown.
- [Shopify Sidekick](https://help.loyaltylion.com/en/articles/16442414-shopify-sidekick.md)
- [LoyaltyLion Site Management](https://help.loyaltylion.com/en/articles/9616007-loyaltylion-site-management.md): Manage the sites connected to your account
- [Using a custom domain for your loyalty program](https://help.loyaltylion.com/en/articles/15599494-using-a-custom-domain-for-your-loyalty-program.md)
- [Site performance](https://help.loyaltylion.com/en/articles/1965577-site-performance.md)
- [Importing Loyaltylion vouchers to your custom store](https://help.loyaltylion.com/en/articles/1965798-importing-loyaltylion-vouchers-to-your-custom-store.md)

## Developers

- [Omnichannel Integration Overview](https://help.loyaltylion.com/en/articles/12952948-omnichannel-integration-overview.md)
- [API Keys](https://help.loyaltylion.com/en/articles/11581435-api-keys.md): Create API keys to connect LoyaltyLion with other applications
- [Webhooks](https://help.loyaltylion.com/en/articles/9652213-webhooks.md)
- [\[Shopify\] Metafields](https://help.loyaltylion.com/en/articles/1965979-shopify-metafields.md)
- [Model Context Protocol \(MCP\) Server](https://help.loyaltylion.com/en/articles/16308387-model-context-protocol-mcp-server.md)
- [Simple components](https://help.loyaltylion.com/en/articles/4519773-simple-components.md): Boost on-site engagement with Simple components
- [Free product \(seamless\): merging line item scripts](https://help.loyaltylion.com/en/articles/7064656-free-product-seamless-merging-line-item-scripts.md): As part of setting up a seamless free product reward, you may need to merge a script provided by us with your existing scripts

## Account & billing

- [Accessibility](https://help.loyaltylion.com/en/articles/2724684-accessibility.md)
- [Audit log](https://help.loyaltylion.com/en/articles/15958227-audit-log.md)
- [GDPR & LoyaltyLion](https://help.loyaltylion.com/en/articles/1961702-gdpr-loyaltylion.md)
- [Invoice and receipt](https://help.loyaltylion.com/en/articles/5213874-invoice-and-receipt.md)
- [Local access](https://help.loyaltylion.com/en/articles/9615473-local-access.md)
- [LoyaltyLion trial](https://help.loyaltylion.com/en/articles/1965523-loyaltylion-trial.md)
- [Managing multiple users](https://help.loyaltylion.com/en/articles/7912150-managing-multiple-users.md): How to add, edit, and manage multiple users in your LoyaltyLion account
- [Multi-factor authentication \(MFA\)](https://help.loyaltylion.com/en/articles/8985344-multi-factor-authentication-mfa.md): How to secure your LoyaltyLion user account with MFA
- [Requesting a new feature](https://help.loyaltylion.com/en/articles/1965580-requesting-a-new-feature.md)
- [Strong Customer Authentication \(SCA\)](https://help.loyaltylion.com/en/articles/4769566-strong-customer-authentication-sca.md)
- [Uninstalling LoyaltyLion](https://help.loyaltylion.com/en/articles/1965574-uninstalling-loyaltylion.md)
- [Winding Down Your Loyalty Program](https://help.loyaltylion.com/en/articles/13143510-winding-down-your-loyalty-program.md): Offboarding Guide

## Best practice & inspiration

- [Optimizing your rules](https://help.loyaltylion.com/en/articles/2568173-optimizing-your-rules.md): Our top tips on how to optimize your rules to improve customer engagement with your program
- [Optimizing your rewards](https://help.loyaltylion.com/en/articles/2585614-optimizing-your-rewards.md): Our top tips for optimizing your rewards to improve customer engagement with your program
- [Optimizing your LoyaltyLion tiers](https://help.loyaltylion.com/en/articles/4911364-optimizing-your-loyaltylion-tiers.md): Our top tips for best practice tier set up and the impact they can have on the program
- [Optimizing your referral strategy](https://help.loyaltylion.com/en/articles/2094049-optimizing-your-referral-strategy.md): Our top 5 tips for optimizing referrals to drive more revenye for
- [Optimizing LoyaltyLion notifications](https://help.loyaltylion.com/en/articles/9014235-optimizing-loyaltylion-notifications.md): How to make the most of your LoyaltyLion Notifications
- [Optimizing Klaviyo Emails](https://help.loyaltylion.com/en/articles/8985390-optimizing-klaviyo-emails.md): Using LoyaltyLion data in Klaviyo to get the most out of your program
- [6 ways to promote your Loyalty program](https://help.loyaltylion.com/en/articles/2533340-6-ways-to-promote-your-loyalty-program.md)
- [Best practice loyalty emails](https://help.loyaltylion.com/en/articles/8958675-best-practice-loyalty-emails.md): Our top tips for sending best practice loyalty emails that drive greater engagement and conversion with your audiences.
- [Black Friday/Cyber Monday Program Recommendations](https://help.loyaltylion.com/en/articles/9944208-black-friday-cyber-monday-program-recommendations.md)
- [Creating a best-in-class beauty loyalty program](https://help.loyaltylion.com/en/articles/8958701-creating-a-best-in-class-beauty-loyalty-program.md): Our top tips for optimizing your beauty loyalty program.
- [Creating a best-in-class fashion and apparel loyalty program](https://help.loyaltylion.com/en/articles/8958718-creating-a-best-in-class-fashion-and-apparel-loyalty-program.md): Our top tips for optimizing your fashion and apparel loyalty program
- [Creating a best-in-class food and beverage loyalty program](https://help.loyaltylion.com/en/articles/8958729-creating-a-best-in-class-food-and-beverage-loyalty-program.md): Our top tips of optimizing your food and beverage loyalty program
- [Creating a best-in-class health and wellness loyalty program](https://help.loyaltylion.com/en/articles/8958765-creating-a-best-in-class-health-and-wellness-loyalty-program.md): Our top tips for optimizing your health and wellness loyalty program
- [Creating a best-in-class home and garden loyalty program](https://help.loyaltylion.com/en/articles/8958752-creating-a-best-in-class-home-and-garden-loyalty-program.md): Our top tips for optimizing your home and garden loyalty program
- [Creating a best-in-class pets loyalty program](https://help.loyaltylion.com/en/articles/8958739-creating-a-best-in-class-pets-loyalty-program.md): Our top tips for optimizing your pets loyalty program
- [Customise your loyalty program](https://help.loyaltylion.com/en/articles/2588700-customise-your-loyalty-program.md)
- [How to reduce churn](https://help.loyaltylion.com/en/articles/8958250-how-to-reduce-churn.md): Our top tips for reducing customer churn.
- [Maximise the benefits of your loyalty program](https://help.loyaltylion.com/en/articles/2582325-maximise-the-benefits-of-your-loyalty-program.md)
- [Program Inspiration](https://help.loyaltylion.com/en/articles/3277723-program-inspiration.md): Need inspiration for your loyalty program? See some great examples on our Pinterest board!
- [Small Business / Classic Plan best practice & recommendations](https://help.loyaltylion.com/en/articles/5508795-small-business-classic-plan-best-practice-recommendations.md): These are our top tips to help your program become a success!
- [Turn guest shoppers into account holders](https://help.loyaltylion.com/en/articles/2861455-turn-guest-shoppers-into-account-holders.md): Maximise the benefits of your loyalty program
- [Use communication and customisation to improve customer engagement](https://help.loyaltylion.com/en/articles/2585652-use-communication-and-customisation-to-improve-customer-engagement.md)
- [Utilizing our loyalty calendar](https://help.loyaltylion.com/en/articles/8958366-utilizing-our-loyalty-calendar.md): How to use it and suggestions on types of promotions for stand out events
- [Program Value Statements](https://help.loyaltylion.com/en/articles/6973131-program-value-statements.md): Learn more about your program value statements and how they impact your business.
- [LoyaltyLion and Your Customer Service Team](https://help.loyaltylion.com/en/articles/5106837-loyaltylion-and-your-customer-service-team.md): You can share this with your customer service team to give them all the needed information about your program!

## For your customers

- [How customers join your loyalty program](https://help.loyaltylion.com/en/articles/1965800-how-customers-join-your-loyalty-program.md)
- [Referring a friend](https://help.loyaltylion.com/en/articles/2628344-referring-a-friend.md): As a customer how do I refer a friend
- [Customer account history](https://help.loyaltylion.com/en/articles/2629051-customer-account-history.md): What does the account section display in my loyalty panel?
- [Customer Tier Progress](https://help.loyaltylion.com/en/articles/9042359-customer-tier-progress.md)

## Legacy & deprecated

- [Legacy Features Migration](https://help.loyaltylion.com/en/articles/6499016-legacy-features-migration.md)
- [Embed the loyalty panel on a page](https://help.loyaltylion.com/en/articles/2109103-embed-the-loyalty-panel-on-a-page.md)
- [Loyalty panel](https://help.loyaltylion.com/en/articles/4387101-loyalty-panel.md)
- [\[Deprecated\] Points slider checkout redemption](https://help.loyaltylion.com/en/articles/1965711-deprecated-points-slider-checkout-redemption.md)
- [\[Deprecated\] Script & Variant-Based Seamless Free Product](https://help.loyaltylion.com/en/articles/9901572-deprecated-script-variant-based-seamless-free-product.md)
- [\[Shopify Plus\] Shopify Script Editor - Instruction Manual](https://help.loyaltylion.com/en/articles/4283200-shopify-plus-shopify-script-editor-instruction-manual.md)
- [\[Deprecated\] Enable Shopify Plus checkout.liquid layout](https://help.loyaltylion.com/en/articles/1965799-deprecated-enable-shopify-plus-checkout-liquid-layout.md)
- [Feefo - Integration Manual](https://help.loyaltylion.com/en/articles/3128628-feefo-integration-manual.md)
- [Re-platforming from M1 to M2](https://help.loyaltylion.com/en/articles/2470233-re-platforming-from-m1-to-m2.md)
- [Remote Access on Magento](https://help.loyaltylion.com/en/articles/2094053-remote-access-on-magento.md)
- [Re-platforming process](https://help.loyaltylion.com/en/articles/2501742-re-platforming-process.md): The steps you should take when you change your ecommerce platforms
- [Installing the LoyaltyLion Extension on Magento](https://help.loyaltylion.com/en/articles/1965573-installing-the-loyaltylion-extension-on-magento.md)
- [EE Cache Debugging on Magento](https://help.loyaltylion.com/en/articles/2197829-ee-cache-debugging-on-magento.md): Magento \(v1\) Enterprise Edition supports caching that can sometimes cause problems with LoyaltyLion
- [Tracking custom activities on Magento](https://help.loyaltylion.com/en/articles/1965602-tracking-custom-activities-on-magento.md)
- [Importing voucher codes on Magento](https://help.loyaltylion.com/en/articles/1965793-importing-voucher-codes-on-magento.md)
- [Recharge - Shopify Checkout Integration upgrade](https://help.loyaltylion.com/en/articles/6229157-recharge-shopify-checkout-integration-upgrade.md): Explaining the updates we've introduced as part of the Recharge Shopify Checkout Integration upgrade