To see which plans includ Yotpo integration please see our pricing page . If Yotpo isn't listed on your integrations page within LoyaltyLion and you would like it, please contact support@loyaltylion.com
LoyaltyLion has partnered with Yotpo so you can incentivise and increase mail after purchase reviews by giving your customers loyalty points.
Note: this rule is only available on Yotpo's Premium plan
-------------------------------------
Installing the Yotpo Integration
LoyaltyLion has partnered with Yotpo so you can incentivise and increase mail after purchase reviews by giving your customers loyalty points.
Note: this rule is only available on Yotpo's Premium plan
Below are the steps to set up this Activity Rule:
1. Click on "Manage" --> "Integrations" --> Install (Yotpo)
2. Click on "Manage" --> Activity Rules --> Create new rule
3. Select "Leave a review via Yotpo"
4. Enter your credentials - you will need to include your Yotpo API Key and Secret.
5. Once you have completed the steps, click "create rule".
Your customers will now automatically earn points when they leave a mail after purchase review!
We highly recommend telling your customers about the points they will earn in the Mail After Purchase - we suggest you add the following line: "As a thank you, you will earn X points" :
--------------------------
Common questions
Which reviews can earn points?
Reviews left in response to a MAP (Mail After Purchase), the email Yotpo sends following an order.
Can we reward reviews left on site?
No: Yotpo anonymises the email addresses of onsite reviewers most of the time, so we don't know which customer left the review.