Thank you for choosing LoyaltyLion, and welcome to the first stages of setting up a successful loyalty program.

This article will walk you through the different stages of setting up your program, and guide you all the way through to your program launch with a range of different videos.

Before you get started 🚀

There are a couple of things to do before you get started with the videos;

1. Install and login to LoyaltyLion

2. Make sure you can see the onboarding screen:

Best Practices and recommendations guide 🚀

Please click the link here to take you to our guide.

Onboarding 🚀

Now that you can see the onboarding screen, please watch the video below to walk you through the onboarding and launch your program:

Post Launch 🚀

Now that your loyalty program is live and your customers can begin to interact with it, there are some additional features you may want to set up to further optimize your program, you can find documentation and videos outlining how to set up these features below:

Activity rules


Loyalty Emails

Review integrations

Email Service Provider Integration (Available on our Classic Plan)

Now you have reached the end of this guide, you will have everything you need for a fully optimized loyalty program. 🦁🦁

Help and support 🚀

If you get a bit stuck you can get help by visiting our Knowledge Base (it is very helpful!).

Alternatively, you can reach out via our online chat option, or by emailing us at support@loyaltylion.com. Please note that our office hours are 9.00am-18.00pm GMT Monday to Friday.

If you would like further information on our best practices and recommendations, please reach out to our support team.

Thanks again for choosing LoyaltyLion, and do reach out if you run into any trouble!

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