In this article:
What is POS Cart Extension?
Starting September 2019, you can easily apply rewards for a customer directly within the Shopify POS cart.
Just select a customer and you will be able to immediately see and apply rewards that the customer is eligible to redeem (not all rewards can be redeemed via this feature - see supported reward types below).
The customer’s points will be deducted when a reward is selected:
What rewards are supported?
- Money off entire cart
- Percentage discount off the entire cart
- Free product (voucher)
These rewards must not have a minimum spend and not be restricted by a collection or they will not work with POS cart extensions.
Not supported rewards:
- Any discounts by collection
- Flat and % discounts of specific products
- Rewards that require a minimum spend
If you’re seeing No Actions being displayed, it could be due to one of these reasons:
- A customer isn’t selected.
- The selected customer doesn’t have enough points to redeem POS cart extension rewards.
- You haven’t set up any rewards that are compatible with POS cart extensions.
Note: If you wish to use rewards not supported by POS cart extensions, please refer to steps in Using LoyaltyLion within Shopify POS.