Voucher code problems - SEOshop


1. The 300 voucher codes 5 that were generated at the start are not available in the SEO backoffice. Is there an easy way to fix this?


> Yes, you can still import the codes into the SEOshop. To do this log into your LoyaltyLion account, find the reward > click 'manage voucher codes' > advanced > existing codes > copy & paste these SEO codes into backoffice & your customers will be able to use them


2. Today a customer tried to use a voucher code 10, code LL10-**********, is available in the SEO backoffice, but is not working, customer gets the message "unexisting code"

> This could be happening for one of two reasons, the voucher has expired > check your SEO settings, or the voucher hasn't been imported to SEO shop. If it's not in SEOshop follow the steps above.

Hope this helps

Still need help? Contact Us Contact Us