How to Guide: Referrals

This guide shows you how to reward customer referrals using LoyaltyLion.

Step 1: Log into your LoyaltyLion account:

Step 2: Click on the "Manage" tab on the top, then click on "Create new rule" on the left under Activity Rules.

Step 3: Click on "When a customer makes a successful referral".

Step 4: Scroll down and complete the fields on screen. If you're wondering how many points to give, we recommend 15% of your minimum purchase value. For example if that's €30, give 450 points (worth €4.50).
Customers will only be able to use these points after they've been approved, we recommend a 14 day approval period just in case they want to return the item.

Step 5 (OPTIONAL): Scroll down and fill the "Friend offer" section. This means the referred customer can get a discount too which increases their likelihood of purchasing.

Step 6: Scroll down until the "Referral Tweet" sections and modify the text as you wish. TIP: make sure you don't go over 140 characters for the tweet.

Step 7: Ensure you click 'update rule' to save

All done! You are officially a pro at referrals! Now sit back and relax.