What are Subscription rewards?
They are rewards that can be used by your customers on any of their subscriptions. These rewards are totally customisable and can be used for a customer's next subscription order, or a set number of subsequent orders (e.g. next 3 orders). The reward discounts can be for a flat amount (e.g. $5 off) or a percentage off. You can also change how much you want the reward to cost your customers in points by clicking 'Enter a different cost' when entering the discount.
How do I add a Subscription reward?
To create subscription rewards, you need to have installed the ReCharge integration. Check in the Installed integrations section of your Manage integrations page that ReCharge appears there.
You can then head to your Create new reward page where you will see two new reward options: Money off subscription and Percentage discount subscription.
Click on either of these, and you'll be prompted to enter the Discount amount and the Usage limit (minimum of 1). You can also edit the Cost to redeem, but this is optional.
Creating a Percentage discount subscription reward
Creating a Money off subscription reward
How do my customers use Subscription rewards?
Your customers will be able to claim these rewards just like normal rewards by opening the Loyalty panel and clicking on Get reward for the subscription reward.
This reward voucher can then be applied to a new subscription or an existing one.
Applying a subscription reward voucher to a new order
Applying a subscription reward voucher to an existing order