Members export list
I requested the export of my customers from within LoyaltyLion - why are there more customers on the export than showing in the members section of LL?
The difference is customers vs. members: guest customers don't earn points and aren't part of the loyalty programme, so we don't show them in the members section of the dashboard.
We do still track them - so you can e.g. retroactively award guests points after they sign up (should you want to) so we include them in the export.